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Help Scout
Zendesk

Help Scout and Zendesk integrations

Connecting Help Scout and Zendesk on Make
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Connect Help Scout and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Help Scout and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Categories
Help Desks
Zendesk

Build your Help Scout and Zendesk integrations.

Create custom Help Scout and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Help Scout
Create a Chat Handle

Creates a new chat handle for an existing customer.

Action
Help Scout
Create a Conversation

Creates a conversation in a mailbox with at least one thread.

Action
Help Scout
Create a Customer

Creates a new customer.

Action
Zendesk
Create a Group

Creates a group.

Action
Help Scout
Create a Phone

Creates a new phone number for an existing customer.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Help Scout
Create a Social Profile

Creates a new social profile for an existing customer.

Action
Help Scout
Create a Thread

Creates a new thread of chat, customer, note, phone, and reply.

Action

Popular Help Scout and Zendesk workflows.

Looking to get more out of Help Scout and Zendesk? With Make you can visually integrate Help Scout and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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