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Create Zoho Desk tickets from negative tweets (using MonkeyLearn's sentiment analysis)

Create Zoho Desk tickets from negative tweets (using MonkeyLearn's sentiment analysis)

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Use this template to automatically perform sentiment analysis (using MonkeyLearn) of a Twitter post where you are mentioned and create a Zoho Desk ticket if the result is "negative".

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Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Zoho Desk
Add Comment

Add a comment to an object based on id for a particular module (tasks, tickets).

Action
Twitter
Add a Member to a List

Adds a member to a list.

Action
MonkeyLearn
Classify Text

Classifies the text with a given classifier.

Action
Zoho Desk
Close Tickets

Close one or more tickets by specifying the ticket ID(s) in a list.

Action
Zoho Desk
Create Object

Create an object based on a selected module (ex: create an account, create a contact, create a ticket ...).

Action
MonkeyLearn
Create a Classifier

Creates a new classifier.

Action
Twitter
Create a Tweet

Creates a new tweet - Works for Twitter API v2 free access.

Action
Zoho Desk
Delete Object

Delete a specified object based on id from a selected module (ex: delete an account, delete a contact, delete a ticket ...).

Action
MonkeyLearn
Delete a Classifier

Deletes a classifier.

Action

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