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Aircall
Drift

Connect Aircall and Drift integrations

Explore ready-made Aircall and Drift templates and start automating in minutes.

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Create a custom workflow

Integrate Aircall with Drift and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Aircall
Trigger: Watch Calls
Drift
Action: Select an action
1. Select a trigger

  • Watches for events related to calls.

  • Watches for events related to contacts.

  • Watches for conversation intelligence events (call sentiment, summary, transcription, key topics).

  • Watches for message events (sent, received, status update).

  • Watches for events related to numbers.

  • Watches for events related to users.

2. Select an action

  • Adds tags to a specified contact.

  • Creates a contact.

  • Creates a new conversation.

  • Creates, updates or deletes a message in a conversation.

  • Deletes a contact.

  • Delete a tag from a specified contact.

  • Deletes tags from a specified contact.

  • Generates a conversation report.

  • Retrieves a conversation.

  • Retrieves a message attachment.

  • Retrieves a count of the conversations according to their status.

  • Performs an arbitrary authorized API call.

  • Posts a timeline event to a contact's timeline.

  • Unsubscribes the contact from emails.

  • Updates a contact.

  • Updates a user.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Aircall and Drift.

Add Tags
Adds tags to a specified contact.
Action
Archive a Call
Archives a call.
Action
Comment a Call
Adds a comment to a call.
Action
Create a Configuration
Creates a new configuration.
Action
Create a Contact
Creates a contact.
Action
Create a Contact
Creates a contact.
Action
Create a Conversation
Creates a new conversation.
Action
Create/Edit/Delete a Message
Creates, updates or deletes a message in a conversation.
Action
Delete a Configuration
Deletes an existing configuration.
Action
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.