Agentic automation: AI-powered automation that adapts to your business needs 

Discover how agentic automation uses AI to make real-time decisions and adapt to changing business needs - and how Make AI Agents deliver adaptable, intelligent solutions that grow with your needs.

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What is agentic automation? 

Agentic automation is a next-generation automation approach where applications, including AI-driven agents, autonomously perform non-deterministic tasks, adapting in real time to changing conditions.

Make users are already discovering that agentic automation is the next step in the future of automation. It's amplifying workflows for them by adding adaptability, autonomy, and real-time decision-making. Make AI Agents open up even more possibilities, allowing you to take the next step in automation.

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Smarter automation that thinks and acts in the moment 

While traditional workflows provide structured, predictable execution and AI-powered workflows bring content generation and pattern recognition, agentic automation builds on both by incorporating fuzzy logic and autonomy. This allows processes to be more resilient, adaptable, and efficient, reducing setup time and the need to predefine every edge case.

Instead of just being more efficient at simpler tasks (content creation for example), agentic automation can infer and understand with contextual awareness, allowing workflows to adapt in real time without needing constant human input.

Agentic automation templates, such as summarizing emails with OpenAI and posting to social media

Make AI Agents: the next step in automation 

Make AI Agents let you take advantage of the benefits of agentic automation. This means you can now build, customize, and manage intelligent AI agents that automate your business processes, adapt in real-time, and reduce complexity like never before.

Make AI agent with its context, instructions, variables, tools and skills

How does agentic automation work? 

Why businesses are adopting agentic automation 

Empowering businesses to improve efficiency, reduce costs, and stay competitive in dynamic environments.

How does agentic automation work? 

How is security built into agentic automation? 

‍Security is built into every AI-driven workflow in Make, ensuring a controlled and protected automation environment.

  • Connections to external systems follow industry-standard encryption protocols.
  • Every automation action is logged with full execution history and reasoning steps.
  • Encrypted storage, automated backups, and strict access policies safeguard customer data.
  • Security testing, including third-party audits and DDoS protection, defend against threats.
SOC 2 Type II, GDPR, SSO and data encryption badges