Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Aircall
Trigger: Watch Calls
Elastic Email
Action: Select an action
1. Select a trigger
  • Watches for events related to calls.

  • Watches for events related to contacts.

  • Watches for conversation intelligence events (call sentiment, summary, transcription, key topics).

  • Watches for message events (sent, received, status update).

  • Watches for events related to numbers.

  • Watches for events related to users.

2. Select an action
  • Adds a new contact and optionally to one of your lists.

  • Creates a new list, based on the filtering rule or list of IDs.

  • Permanently deletes the contacts provided. You can provide either a qualified rule or a list of emails.

  • Deletes a list and removes all the contacts from it (does not delete contacts).

  • Loads detailed contact information.

  • Gets detailed information about specific list.

  • Performs an arbitrary authorized API call.

  • Submits the emails.

  • Manually adds or updates a contact to Unsubscribed status.

  • Updates a selected contact.

  • Updates an existing list.

Select a trigger and an action

Create workflow (opens in a new tab)