Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Vonage
Trigger: Watch a Call Answer
Drift
Action: Select an action
1. Select a trigger
  • When an incoming call is answered, an HTTP request is sent to the Answer URL you specified when setting up the application. For outgoing calls, specify the Answer URL when you make the call.

  • Triggers when message status updates (for example, delivered, seen).

2. Select an action
  • Adds tags to a specified contact.

  • Creates a contact.

  • Creates a new conversation.

  • Creates, updates or deletes a message in a conversation.

  • Deletes a contact.

  • Delete a tag from a specified contact.

  • Deletes tags from a specified contact.

  • Generates a conversation report.

  • Retrieves a conversation.

  • Retrieves a message attachment.

  • Retrieves a count of the conversations according to their status.

  • Performs an arbitrary authorized API call.

  • Posts a timeline event to a contact's timeline.

  • Unsubscribes the contact from emails.

  • Updates a contact.

  • Updates a user.

Select a trigger and an action

Create workflow (opens in a new tab)