Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Zoom Administration
Trigger: Watch Chat Channels
Drift
Action: Select an action
1. Select a trigger
  • Triggers when a channel event occurs.

  • Triggers when a chat message is sent, updated, replied or deleted.

  • Triggers when a meeting event occurs.

  • Triggers when a phone call event occurs.

  • Triggers when a recording event occurs.

  • Triggers when a user activity event (User's presence status updated) triggers.

  • Triggers when a webinar event occurs.

2. Select an action
  • Adds tags to a specified contact.

  • Creates a contact.

  • Creates a new conversation.

  • Creates, updates or deletes a message in a conversation.

  • Deletes a contact.

  • Delete a tag from a specified contact.

  • Deletes tags from a specified contact.

  • Generates a conversation report.

  • Retrieves a conversation.

  • Retrieves a message attachment.

  • Retrieves a count of the conversations according to their status.

  • Performs an arbitrary authorized API call.

  • Posts a timeline event to a contact's timeline.

  • Unsubscribes the contact from emails.

  • Updates a contact.

  • Updates a user.

Select a trigger and an action

Create workflow (opens in a new tab)