Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Freshsales
Trigger: Watch New Accounts
Vonage
Action: Select an action
1. Select a trigger
  • Checks if new account was created.

  • Checks if new appointment was created.

  • Checks if new contact was created.

  • Checks if new deal was created.

  • Triggers when a webhook event occurs in a Freshsales Workflow.

  • Checks if new lead was created.

  • Checks if new sales activity was created.

  • Check if new task was created.

2. Select an action
  • Retrieves information for a call.

  • Performs an arbitary authorized API call.

  • Makes an outbound call.

  • Hangs up, mutes, unmutes, earmuffs or unearmuffs a call, which is in progress.

  • Plays an audio stream into the specified call.

  • Play text to speech into a call.

  • send an SMS to your chosen number.

  • Stop playing an audio file into a call.

  • Stop text to speech in a call.

  • Transfer the control of the current call to a new NCCO.

Select a trigger and an action

Create workflow (opens in a new tab)