Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Microsoft Teams
Trigger: Watch Messages
Twilio
Action: Select an action
1. Select a trigger
  • Triggers when a someone sends a message in a team's channel or in a chat.

  • Triggers when a new message is created in a team's channel.

  • Triggers when a new reply to selected message is received. Not available for Personal accounts.

  • Triggers when a new Microsoft Team or Office 365 group is created.

2. Select an action
  • Calls a specified phone number and executes specified instructions.

  • Sends a message.

  • Creates a new execution.

  • Deletes a call record from your account.

  • Deletes a message record from your account.

  • Deletes a selected execution.

  • Downloads a media resource from the message.

  • Downloads a recording media file.

  • Returns call resource of an individual call.

  • Returns details of a message.

  • Returns details of selected execution.

  • Returns details of selected line type of a phone number.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • An active Execution can be updated to ended using the REST API. Once ended, subsequent widgets in the Flow are not processed, and any new events that Studio receives for that Execution are rejected.

Select a trigger and an action

Create workflow (opens in a new tab)