Connect Smith.ai and RingCentral integrations
Connect Smith.ai and RingCentral with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Smith.ai and RingCentral to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.


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Build your Smith.ai and RingCentral integrations.
Create custom Smith.ai and RingCentral workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a contact to an outreach campaign. The contact will be called using the Outreach Campaign campaign cadence.
Adds a contact to the virtual receptionist outbound call queue.
Creates a new contact
Gets details for a particular call by ID.
Gets details for a particular message by ID.
Returns presence status of an extension or several extensions.
Returns call recordings by ID.
Lists all calls.
Lists all contacts in account.
Popular Smith.ai and RingCentral workflows.
Looking to get more out of Smith.ai and RingCentral? With Make you can visually integrate Smith.ai and RingCentral into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create new rows in a Google Sheets spreadsheets from new calls in Smith.ai
This template regularly checks for new calls in Smith.ai and uses the retrieved information to create a new row in Google Sheets. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking the clock icon on the first module.
TRY IT ->Send messages on Slack from new calls in Smith.ai
This template regularly checks for new calls in Smith.ai and uses the retrieved information to send a message to a predefined Slack channel. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking the clock icon on the first module.
TRY IT ->Add Smith.ai calls as a New Prospect to an Outreach Sequence
Every time Smith.ai answers a call from a new lead, this scenario will add them as a Prospect to Outreach and then add that Prospect to a Sequence.
TRY IT ->Create Zendesk tickets from missed calls in RingCentral
Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,
TRY IT ->Backup RingCentral call recordings in Dropbox
Use this template to automatically backup your RingCentral cloud recordings in Dropbox. The template will create a subfolder in your main folder for each customer with their phone numbers and names used as a subfolder name.
TRY IT ->Create a new call log in Salesflare from a new call in RingCentral
This template regularly checks for new calls in RingCentral and uses the retrieved information to create new call logs in Salesflare on contact level. Your Salesflare account needs to have a custom field called "RingCentral Calls" as long text on the contact level. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
TRY IT ->Create a new Google Sheets row for every answered RingCentral call
Every time a new call is answered in RingCentral, Make will automatically add that call's info to a new row in your Google Sheets spreadsheet.
TRY IT ->Send RingCentral SMS messages for new Google Sheets rows
Every time a new row is added to your Google Sheets spreadsheet, Make will automatically send an SMS message via RingCentral. The template uses this [example spreadsheet](http://bit.ly/2IaVRYD).
TRY IT ->Add new RingCentral messages to a Google Sheets spreadsheet as new rows
Every time there is a new message (SMS, MMS, fax or voice) sent or received in RingCentral, Make will automatically add a new row to your Google Sheets spreadsheet. The template uses this [example spreadsheet](http://bit.ly/2G6Ix4d).
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How it works
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