Create a new problem in Freshservice from a new feature in ArcGIS Field Maps
Create a new problem in Freshservice from a new feature in ArcGIS Field Maps
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Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice.
Note that the template works with a sample Debris map described in this article.
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Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Creates a new change.
Creates a new problem.
Creates a new release.
Creates a new requester.
Creates a new task on one of 4 modules.
Creates a new ticket.
Creates a new time entry on one of 4 modules.
Deactivates a chosen requester.
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