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ArcGIS Field Maps
Flow Control
Freshservice

Create a new problem in Freshservice from a new feature in ArcGIS Field Maps

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Every time a new feature is created in ArcGIS Field Maps, a new problem will be created in Freshservice.

Note that the template works with a sample Debris map described in this article.

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Flow Control
Array aggregator

Aggregator
Freshservice
Create a Change

Creates a new change.

Action
Freshservice
Create a Problem

Creates a new problem.

Action
Freshservice
Create a Release

Creates a new release.

Action
Freshservice
Create a Requester

Creates a new requester.

Action
Freshservice
Create a Task

Creates a new task on one of 4 modules.

Action
Freshservice
Create a Ticket

Creates a new ticket.

Action
Freshservice
Create a Time Entry

Creates a new time entry on one of 4 modules.

Action
Freshservice
Deactivate a Requester

Deactivates a chosen requester.

Action

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