Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Slack
Trigger: Watch Direct Messages
Agentalk
Action: Select an action
1. Select a trigger
  • Triggers when a new message is added to a direct message channel.

  • Triggers when a new file is added.

  • Triggers when a new interactive event has arrived.

  • Triggers when a new message is added to a multiparty direct message channel.

  • Triggers when a new message or another event is created.

  • Triggers when a new message is added to a private channel.

  • Triggers when a new message is added to a public channel.

  • Triggers when a new message is scheduled.

  • Triggers when a new user is added or an existing user has changed. Only emit the latest change since the last scenario run.

2. Select an action
  • Add Contact to Campaign

  • Add a tag to an existing contact.

  • Clear Contact Field

  • Create Custom Field

  • Create Organization Tag

  • Create or Update a new contact in Agentalk.

  • Delete Contact

  • Get Contact

  • Get Custom Fields

  • Get Phone Numbers

  • Perform a custom request to any Agentalk API endpoint.

  • Outbound Call

  • Remove Tag from Contact

  • Start Campaign

  • Update Contact Fields

Select a trigger and an action

Create workflow (opens in a new tab)