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Aircall
Gong

Connect Aircall and Gong integrations

Explore ready-made Aircall and Gong templates and start automating in minutes.

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Create a custom workflow

Integrate Aircall with Gong and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Aircall
Trigger: Watch Calls
Gong
Action: Select an action
1. Select a trigger

  • Watches for events related to calls.

  • Watches for events related to contacts.

  • Watches for conversation intelligence events (call sentiment, summary, transcription, key topics).

  • Watches for message events (sent, received, status update).

  • Watches for events related to numbers.

  • Watches for events related to users.

2. Select an action

  • Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC.

  • Creates new call.

  • Retrieve data for a specific call.

  • Performs an arbitrary authorized API call.

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects).

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when content is viewed by an external participant (for example, a contract was “viewed” by the prospect).

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant (for example, a contract was “signed” by the prospect).

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Aircall and Gong.

Add a Call Media
Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC.
Action
Archive a Call
Archives a call.
Action
Comment a Call
Adds a comment to a call.
Action
Create a Call
Creates new call.
Action
Create a Configuration
Creates a new configuration.
Action
Create a Contact
Creates a contact.
Action
Delete a Configuration
Deletes an existing configuration.
Action
Delete Recording
Deletes call recording.
Action
Delete Voicemail
Deletes call voicemail.
Action
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FAQs

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Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.