Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Aircall
Trigger: Watch Calls
Businessmap
Action: Select an action
1. Select a trigger
  • Watches for events related to calls.

  • Watches for events related to contacts.

  • Watches for conversation intelligence events (call sentiment, summary, transcription, key topics).

  • Watches for message events (sent, received, status update).

  • Watches for events related to numbers.

  • Watches for events related to users.

2. Select an action
  • Adds a logged time to a card.

  • Creates a card.

  • Creates a comment.

  • Creates a subtask.

  • Deletes a link.

  • Gets a card.

  • Performs an arbitrary authorized API call.

  • Updates a card.

  • Updates a link.

  • Updates a subtask.

Select a trigger and an action

Create workflow (opens in a new tab)