Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Airtable
Trigger: Watch new comments
Gong
Action: Select an action
1. Select a trigger
  • Triggers when a new comment is added to a record.

  • Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

  • Triggers when a new response is submitted.

2. Select an action
  • Adds a call media, recorded by a telephony system (PBX) or other media recording facility. Gong accepts call recordings in various audio and video file formats, including WAV, MP3, MP4, MKV and FLAC.

  • Creates new call.

  • Retrieve data for a specific call.

  • Performs an arbitrary authorized API call.

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when a Gong user shares content with external participants (for example, a contract was “shared” by the account executive with his prospects).

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when content is viewed by an external participant (for example, a contract was “viewed” by the prospect).

  • Push engagement events into Gong and display them as events in Gong’s activity timeline, when a content is engaged by an external participant (for example, a contract was “signed” by the prospect).

Select a trigger and an action

Create workflow (opens in a new tab)