Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

BigCommerce
Trigger: Watch Abandoned Cart
Twilio
Action: Select an action
1. Select a trigger
  • Triggers when a cart is abandoned.

  • Triggers when a new cart is created.

  • Triggers when a new customer is created.

  • Triggers when a new customer address is created.

  • Triggers when a new order is created from the storefront.

  • Triggers when a new product is created.

  • Triggers when a new shipment is created.

  • Triggers when a customer is updated.

  • Triggers when a customer address is updated.

  • Triggers when an order is updated.

  • Triggers when the order status has changed.

2. Select an action
  • Calls a specified phone number and executes specified instructions.

  • Sends a message.

  • Creates a new execution.

  • Deletes a call record from your account.

  • Deletes a message record from your account.

  • Deletes a selected execution.

  • Downloads a media resource from the message.

  • Downloads a recording media file.

  • Returns call resource of an individual call.

  • Returns details of a message.

  • Returns details of selected execution.

  • Returns details of selected line type of a phone number.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • An active Execution can be updated to ended using the REST API. Once ended, subsequent widgets in the Flow are not processed, and any new events that Studio receives for that Execution are rejected.

Select a trigger and an action

Create workflow (opens in a new tab)