Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

BigCommerce
Trigger: Watch Abandoned Cart
Vonage
Action: Select an action
1. Select a trigger
  • Triggers when a cart is abandoned.

  • Triggers when a new cart is created.

  • Triggers when a new customer is created.

  • Triggers when a new customer address is created.

  • Triggers when a new order is created from the storefront.

  • Triggers when a new product is created.

  • Triggers when a new shipment is created.

  • Triggers when a customer is updated.

  • Triggers when a customer address is updated.

  • Triggers when an order is updated.

  • Triggers when the order status has changed.

2. Select an action
  • Retrieves information for a call.

  • Performs an arbitary authorized API call.

  • Makes an outbound call.

  • Hangs up, mutes, unmutes, earmuffs or unearmuffs a call, which is in progress.

  • Plays an audio stream into the specified call.

  • Play text to speech into a call.

  • send an SMS to your chosen number.

  • Stop playing an audio file into a call.

  • Stop text to speech in a call.

  • Transfer the control of the current call to a new NCCO.

Select a trigger and an action

Create workflow (opens in a new tab)