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BoldDesk
Make Code

Connect BoldDesk and Make Code

Explore ready-made BoldDesk and Make Code templates and start automating in minutes.

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Create a custom workflow

Integrate BoldDesk with Make Code and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

BoldDesk
Trigger: Watch contact groups
Make Code
Action: Select an action
1. Select a trigger

  • Triggers when a contact group is created or updated.

  • Triggers when a contact is created or updated.

  • Triggers when a contact group is created.

  • Triggers when a contact is created.

  • Triggers when a ticket is created.

  • Triggers when a note is added to an existing ticket.

  • Triggers when a reply is added to an existing ticket.

  • Triggers when a ticket is created or updated, including when notes or replies are added.

  • Triggers when a contact group is updated.

  • Triggers when a contact is updated.

  • Triggers when a ticket is updated.

2. Select an action

  • Design and run a code snippet.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between BoldDesk and Make Code.

Create a contact
Create a new contact.
Action
Create a contact group
Create a new contact group.
Action
Create a ticket
Create a new ticket.
Action
Create a ticket note
Add a note to an existing ticket.
Action
Create a ticket reply
Add a reply to an existing ticket.
Action
Get a contact
Find a contact by email address.
Search
Get a contact group
Find contact group by name.
Search
Get a ticket
Find a ticket by its ticket ID.
Search
Make an API call
Performs an arbitrary authorized API call.
Action
Load more

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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.