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Calendly
Zendesk

Connect Calendly and Zendesk integrations

Integrate Calendly and Zendesk effortlessly and automate your workflow with Make. Instantly create tickets, receive real-time updates, and enhance customer support.

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Create a custom workflow

Transform your workflow by automatically generating Zendesk tickets every time a new meeting is scheduled in Calendly, ensuring seamless customer interactions and timely follow-ups. Streamline your process with Make to save time and boost productivity, so your team can focus on delivering exceptional customer service.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Calendly
Trigger: Watch events
Zendesk
Action: Select an action
1. Select a trigger

  • Triggers when an event is created or canceled.

2. Select an action

  • Adds tags or replaces existing tags of a ticket, user or organization.

  • Creates a group.

  • Creates a request.

  • Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Creates a ticket.

  • Creates a ticket comment.

  • Creates or updates a drop-down ticket field option.

  • Creates a user.

  • Creates or updates an organization.

  • Deletes a group.

  • Deletes a suspended ticket.

  • Deletes a user.

  • Deletes an organization.

  • Retrieves a group.

  • Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Retrieves a suspended ticket.

  • Retrieves a ticket.

  • Retrieves a user.

  • Retrieves an organization.

  • Retrieves information related to a user's ticket, topics, subscriptions, etc.

  • Performs an arbitrary authorized API call.

  • Merges tickets into a single ticket.

  • Deletes a ticket permanently.

  • Recovers a suspended ticket.

  • Removes a dropdown ticket field option.

  • Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Soft deletes a ticket.

  • Updates a group.

  • Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

  • Updates a ticket. The update allows for adding a new comment too.

  • Updates a user.

  • Updates an organization.

  • Uploads attachments for future use in a ticket.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Discover the power of seamless integration with Make, enabling you to automatically generate Calendly tickets whenever a new meeting is scheduled in Zendesk. This automation ensures that customer interactions are logged and follow-ups are timely, reducing manual data entry and minimizing errors. Integrate Zendesk as a trigger and Calendly as an action to save time and enhance productivity, allowing your team to focus on delivering exceptional customer service. Try Make now to experience the ease and effectiveness of automated workflows designed to meet your unique business needs.

Add, Replace or Remove Tags
Adds tags or replaces existing tags of a ticket, user or organization.
Action
Cancel an event
Cancels an event.
Action
Create a Group
Creates a group.
Action
Create a Request
Creates a request.
Action
Create a Side Conversation
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Action
Create a single-use scheduling link
Creates a new single-use scheduling link.
Action
Create a Ticket
Creates a ticket.
Action
Create a Ticket Comment
Creates a ticket comment.
Action
Create an event invitee
Creates a new booking for an event invitee. Requires a Calendly paid plan.
Action
Load more

How to set up Calendly and Zendesk in 5 easy steps

Date

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Duration

Step 1

Log In to Make Platform

Start by logging into your Make account to connect your applications.

Date

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Duration

Step 2

Connect Calendly

Go to the Calendly section in Make and create a new connection, giving it a unique name.

Date

·

Duration

Step 3

Authorize Calendly

Follow the instructions to allow Make to access your Calendly account.

Date

·

Duration

Step 4

Connect Zendesk

Go to the Zendesk section in Make and create a new connection, providing a unique name and entering your Zendesk domain.

Date

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Duration

Step 5

Authorize Zendesk

Enter the unique identifier and secret from Zendesk, then save and authenticate the connection.

Top Benefits of Integrating Calendly with Zendesk for Workflow Automation

Integrate Calendly and Zendesk using Make to automate ticket creation, ensure real-time updates, enhance communication, boost customer support, and manage resources efficiently.

Date

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Duration

Automated Ticket Creation

Instantly create Zendesk tickets from new Calendly events, automating your workflow.

Date

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Duration

Real-Time Updates

Ensure real-time updates in Zendesk when Calendly events are scheduled or canceled.

Date

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Duration

Seamless Communication

Automatically notify your team via Microsoft Teams for any new or canceled events, keeping everyone informed.

Date

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Duration

Enhanced Customer Support

Provide timely customer support by tracking and managing all scheduled events in Zendesk.

Popular Calendly and Zendesk workflows

Connect Calendly and Zendesk with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

App Families

Create or close a ticket in Zendesk from a new event in Calendly

Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel. You need to have a Calendly premium account to create this integration.

Create or close a ticket in Zendesk from a new event in Calendly
Use template
App Families

Create a ticket in Zendesk from a new event in Calendly

Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. You need to have a Calendly premium account to create this integration.

Create a ticket in Zendesk from a new event in Calendly
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating Calendly with Make allows you to automate the scheduling process by connecting it to your other applications and workflows. For instance, you can automatically update your CRM with new meeting information, send follow-up emails via your email marketing tool, or add calendar events to your team’s shared calendar without manual intervention. This saves time and reduces the risk of errors.

Integrating Zendesk with Make can significantly streamline your customer support operations. You can automate tasks such as creating tickets from various channels, updating customer records in your CRM, sending notifications to your team, and generating reports. This results in faster response times and a more organized approach to handling customer queries and issues.

Yes, you can create complex, multi-step workflows involving both Calendly and Zendesk using Make. For instance, you can set up a workflow where a new meeting scheduled in Calendly automatically creates a corresponding ticket in Zendesk if the meeting is with a high-priority customer. This ensures that your support team is immediately notified of important interactions, improving customer satisfaction.

Setting up integrations with Calendly and Zendesk on Make is straightforward and user-friendly. Make provides a visual drag-and-drop interface, allowing you to easily design and configure your workflows without needing advanced technical skills. Additionally, Make offers extensive documentation and support to help you get started and address any challenges you might encounter.