Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

HubSpot CRM
Trigger: Watch Companies
Capri
Action: Select an action
1. Select a trigger
  • Triggers when a new company is created.

  • Triggers when a contact is created, deleted, merged, restored, association changed, or deleted for privacy.

  • Triggers when a new contact is created.

  • Triggers when a new contact is added to a list (only for users with the paid Marketing account). This module will be deprecated on September 30th 2025.

  • Triggers when a CRM object is created/updated.

  • Triggers when a new deal is created.

  • Triggers when a new engagement is created in a portal. This endpoint will only return records created in the last 30 days, or the 10k most recently created records.

  • Triggers when a new file is stored in file manager.

  • Triggers when a new member is added to selected list.

  • Triggers when a new notification about changes is sent. This module can be used only with a developer connection where your user identifier, your Hubspot API Key, your Client ID, and Client Secret are filled in advanced parameters. You can have only one webhook URL per developer application. You can create more subscriptions for this one webhook.

  • Triggers when data is submitted from a given form.

  • Triggers when a new email timeline subscription added for the portal.

  • Triggers when a new ticket is created.

2. Select an action
  • A generic universal module for you to try capri

  • Add knowledge source to an Agent

  • Adds a channel as as a trigger to an agent

  • Add Prompt to an agent under your Capri organization

  • Assign a Leadconnector location to an agent

  • Sends a plain text message to your Capri agent and receive a response.

  • Deletes an agent under your Capri organization

  • Create an agent from an existing agent

  • Get a Capri Agent

  • Performs an arbitrary authorized API call.

  • Sends email messages to your Capri agent and receive a response.

  • Sends a plain text message to your Capri agent and receive a response.

  • Switch an Agent's active prompt

  • Makes an Capri agent active or inactive

  • Update an agent's name under your Capri organization

  • Update an agent's name, active status, faq, or the active prompt

  • Update the FAQ inside an agent

Select a trigger and an action

Create workflow (opens in a new tab)