Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Cloudonix
Trigger: Watch New Call Details Report
Make AI Toolkit
Action: Select an action
1. Select a trigger
  • A HTTP Endpoint for processing CDR records reported by Cloudonix.

  • An Attached Voice Application is a CXML application that is defined for immediate access inside Cloudonix. A Connected Voice Application will appear in the Cloudonix cockpit - and should have a DNID number (at least one) assigned to it.

  • A Detached Voice Application is a CXML application that is served remotely, and is not available in the Cloudonix cockpit. External Voice Applications are used for executing call flows, that are not directly invoked via a DNID.

  • A URL to receive session update notifications if no session callback is specified on a session being updated.

2. Select an action
  • Evaluates the tone of a text and determines if it’s `positive`, `neutral`, or `negative`. This is known as the sentiment.

  • Analyzes text and assigns it to categories from a list you define.

  • Splits text into smaller, more manageable pieces. These are known as chunks.

  • Retrieves information that you specify from a text.

  • Detects the language that text is written in.

  • Sends a request for AI to answer. The response will always be in the text format.

  • Adjusts the style and format of text to ensure it’s consistent.

  • Condenses longer text into a shorter summary.

  • Translates text from one language into another.

Select a trigger and an action

Create workflow (opens in a new tab)