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Cloudonix
Microsoft 365 Email (Outlook)

Connect Cloudonix and Microsoft 365 Email (Outlook)

Explore ready-made Cloudonix and Microsoft 365 Email (Outlook) templates and start automating in minutes.

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Create a custom workflow

Integrate Cloudonix with Microsoft 365 Email (Outlook) and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Cloudonix
Trigger: Watch New Call Details Report
Microsoft 365 Email (Outlook)
Action: Select an action
1. Select a trigger

  • A HTTP Endpoint for processing CDR records reported by Cloudonix.

  • An Attached Voice Application is a CXML application that is defined for immediate access inside Cloudonix. A Connected Voice Application will appear in the Cloudonix cockpit - and should have a DNID number (at least one) assigned to it.

  • A Detached Voice Application is a CXML application that is served remotely, and is not available in the Cloudonix cockpit. External Voice Applications are used for executing call flows, that are not directly invoked via a DNID.

  • A URL to receive session update notifications if no session callback is specified on a session being updated.

2. Select an action

  • Adds a large attachment to an email.

  • Creates a new draft email.

  • Deletes an email.

  • Downloads an attachment from an email.

  • Forwards an email.

  • Gets the metadata of a specified email.

  • Performs an arbitrary authorized API call.

  • Moves an email to a selected folder in the mailbox.

  • Replies to the sender of an email.

  • Sends a draft email.

  • Sends a new MIME or S-MIME message. Requires a fully pre-built MIME message — for S/MIME, the message must already be signed or encrypted outside Make.

  • Creates and sends a new email immediately.

  • To make SMTP/IMAP calls with a Microsoft OAuth connection, please use the app named "Email".

  • Updates an existing email.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Cloudonix and Microsoft 365 Email (Outlook).

[CXML] Connect to Conference
Start a new conference call, or connect to an existing one. Conference calls are dynamically created.
Action
[CXML] Connect Voice Agent
Connect to a remote AI voice agent, using Cloudonix AI connector.
Action
[CXML] Custom CXML
Return a custom CXML document, based on the CXML language. Additional information can be obtained at https://dev.docs.cloudonix.io.
Action
[CXML] Gather Input
Gather input from a connected call, using the phone keypad (DTMF Input Tones). After input is received, transfer call flow to a new application.
Action
[CXML] Gather Input (development)
Gather input from a connected call, using the phone keypad (DTMF Input Tones). After input is received, transfer call flow to a new application.
Action
[CXML] Hangup Call
Hangup the currently connected call.
Action
[CXML] Make a call
Make a call to an external phone number (via a connected carrier trunk), a directly connected subscriber or a conference call.
Action
[CXML] Pause
Pause the call for a preset time, then transfer control to a new voice application endpoint.
Action
[CXML] Play Remote Audio
Playback a remote audio file (either MP3 or WAV). After the playback, call control can be passed to a new application.
Action
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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.