Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

RingCentral
Trigger: Watch Account Missed Calls
Crisp
Action: Select an action
1. Select a trigger
  • Triggers, when there is a new, missed call for the whole account (any of the account extension doesn't answer the call and it declined).

  • Triggers when any new call appears in the system.

  • Triggers when a new incoming call has been picked up.

  • Returns new call recordings since the last check.

  • Triggers when there is a new incoming or outgoing call.

  • Triggers when there is a new missed call.

  • Triggers when a new fax has been received.

  • Watches for new messages.

  • Triggers when a new Outbound SMS message is created or updated.

  • Triggers when a new SMS message received.

  • Triggers when a new voice message has been received.

2. Select an action
  • Checks if given website exists (by domain).

  • Creates a new conversation.

  • Adds a new people profile.

  • Creates a new website.

  • Removes people profile in website.

  • Deletes an existing website.

  • Resolves an existing message in an existing conversation.

  • Resolves an existing website information.

  • Counts visitors currently on website.

  • Performs an arbitrary authorized API call.

  • Removes a conversation in website.

  • Sends a message in an existing conversation.

  • Edits an existing message in an existing conversation.

  • Updates people profile, and save only changed fields on the previous profile revision.

Select a trigger and an action

Create workflow (opens in a new tab)