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Drift
Microsoft Teams

Connect Drift and Microsoft Teams

Explore ready-made Drift and Microsoft Teams templates and start automating in minutes.

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Create a custom workflow

Integrate Drift with Microsoft Teams and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Microsoft Teams
Trigger: Watch Messages
Drift
Action: Select an action
1. Select a trigger

  • Triggers when a someone sends a message in a team's channel or in a chat.

  • Triggers when a new message is created in a team's channel.

  • Triggers when a new reply to selected message is received. Not available for Personal accounts.

  • Triggers when a new Microsoft Team or Office 365 group is created.

2. Select an action

  • Adds tags to a specified contact.

  • Creates a contact.

  • Creates a new conversation.

  • Creates, updates or deletes a message in a conversation.

  • Deletes a contact.

  • Delete a tag from a specified contact.

  • Deletes tags from a specified contact.

  • Generates a conversation report.

  • Retrieves a conversation.

  • Retrieves a message attachment.

  • Retrieves a count of the conversations according to their status.

  • Performs an arbitrary authorized API call.

  • Posts a timeline event to a contact's timeline.

  • Unsubscribes the contact from emails.

  • Updates a contact.

  • Updates a user.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Drift and Microsoft Teams.

Add a Member
Adds a new member.
Action
Add a Member to a Group
Adds a member into an Office 365 Group.
Action
Add Tags
Adds tags to a specified contact.
Action
Create a Channel
Creates a new channel in a Microsoft Team.
Action
Create a Contact
Creates a contact.
Action
Create a Conversation
Creates a new conversation.
Action
Create a Team From a Group
Create Microsoft Team by calling from Office 365 Group.
Action
Create an Office 365 Group
Creates a new Office 365 Group.
Action
Create an Online Meeting
Creates an online meeting. This will be a standalone meeting that is not associated with any event on the user's calendar; therefore, meetings created via this module will not show on the user's calendar.
Action
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.