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Drift
RingCentral

Connect Drift and RingCentral

Explore ready-made Drift and RingCentral templates and start automating in minutes.

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Create a custom workflow

Integrate Drift with RingCentral and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

RingCentral
Trigger: Watch Account Missed Calls
Drift
Action: Select an action
1. Select a trigger

  • Triggers, when there is a new, missed call for the whole account (any of the account extension doesn't answer the call and it declined).

  • Triggers when any new call appears in the system.

  • Triggers when a new incoming call has been picked up.

  • Returns new call recordings since the last check.

  • Triggers when there is a new incoming or outgoing call.

  • Triggers when there is a new missed call.

  • Triggers when a new fax has been received.

  • Watches for new messages.

  • Triggers when a new Outbound SMS message is created or updated.

  • Triggers when a new SMS message received.

  • Triggers when a new voice message has been received.

2. Select an action

  • Adds tags to a specified contact.

  • Creates a contact.

  • Creates a new conversation.

  • Creates, updates or deletes a message in a conversation.

  • Deletes a contact.

  • Delete a tag from a specified contact.

  • Deletes tags from a specified contact.

  • Generates a conversation report.

  • Retrieves a conversation.

  • Retrieves a message attachment.

  • Retrieves a count of the conversations according to their status.

  • Performs an arbitrary authorized API call.

  • Posts a timeline event to a contact's timeline.

  • Unsubscribes the contact from emails.

  • Updates a contact.

  • Updates a user.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Drift and RingCentral.

Add Tags
Adds tags to a specified contact.
Action
Create a Contact
Creates a contact.
Action
Create a Contact
Creates a new contact
Action
Create a Conversation
Creates a new conversation.
Action
Create/Edit/Delete a Message
Creates, updates or deletes a message in a conversation.
Action
Delete a Contact
Deletes a contact.
Action
Delete a Tag
Delete a tag from a specified contact.
Action
Delete Tags
Deletes tags from a specified contact.
Action
Generate a Conversation Report
Generates a conversation report.
Action
Load more

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.