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ElevenLabs
WhatsApp Business Cloud

Connect ElevenLabs and WhatsApp Business Cloud integrations

Explore ready-made ElevenLabs and WhatsApp Business Cloud templates and start automating in minutes.

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Create a custom workflow

Transform text into voice with ElevenLabs and instantly deliver it to your customers through WhatsApp Business Cloud using Make's powerful automation platform. Create workflows that automatically send AI-generated voice messages, personalized notifications, and audio responses directly to WhatsApp conversations—no manual effort required. Elevate your customer engagement with automated voice experiences that connect, inform, and delight your audience at scale.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

ElevenLabs
Trigger: Watch new events
WhatsApp Business Cloud
Action: Select an action
1. Select a trigger

  • Watch new events.

  • Listens to function call from ElevenLabs. Creates the Tool definition in ElevenLabs during setup.

2. Select an action

  • Deregisters a sender by its ID.

  • Downloads a media by its ID.

  • Activates the two-step verification for a sender number by its ID and a 6 digits pin.

  • Retrieves the details of the WhatsApp business profile by the sender ID.

  • Registers a sender by its ID and a 6 digits pin.

  • Sends a message.

  • Sends a template message.

  • Updates a WhatsApp business profile by the sender ID.

  • Uploads a media and retrieves its ID.

  • Verifies a sender by its ID.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect WhatsApp Business Cloud as a trigger and ElevenLabs as an action through Make's automation platform. When WhatsApp Business Cloud generates voice content or completes a text-to-speech conversion, this event triggers an automated workflow that sends the audio output directly through ElevenLabs messages. The integration allows WhatsApp Business Cloud' voice generation events to automatically initiate message delivery in ElevenLabs, enabling you to send AI-generated voice notifications, customer support responses, or marketing messages. You can configure specific WhatsApp Business Cloud events to trigger the action of sending voice messages through ElevenLabs conversations, creating automated workflows that deliver personalized audio experiences to your customers.

Change a voice (speech to speech)
Converts an audio recording so it is spoken in a chosen voice, preserving delivery and emotion.
Action
Compose music
Composes a music track from a text prompt.
Action
Convert speech to text
Transcribes an audio or video file into text.
Action
Create a dubbing job
Starts an asynchronous job that dubs a video or audio file into another language.
Action
Create a duplicate agent
Create a new agent by duplicating an existing one.
Action
Create a sound effect
Generates a sound effect from a text prompt.
Action
Create a speech synthesis
Synthesizes a text into speech.
Action
Create an agent
Create an agent from a config object.
Action
Delete an agent
Delete an agent.
Action
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How to set up ElevenLabs and WhatsApp Business Cloud in 5 easy steps

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Step 1

Get your ElevenLabs API Key

Sign in to your ElevenLabs account and click on your profile icon in the top-right corner, then select 'Profile' from the menu. Look for the 'API Key' field and click the eye icon next to it to reveal your unique key. Copy this key and save it somewhere safe like a password manager. This key acts as a secure password that allows Make to connect with your ElevenLabs account and access its features.

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Step 2

Add an ElevenLabs module in Make

Log in to Make and open the scenario where you want to use ElevenLabs. Select an ElevenLabs module from the available apps and add it to your workflow. When the module appears, click the 'Create a connection' button to start linking Make with your ElevenLabs account. You can optionally give your connection a descriptive name to help you identify it later.

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Step 3

Complete your ElevenLabs connection

In the connection setup window, find the 'API Key' field and paste the key you copied from your ElevenLabs account. Make sure to paste the entire key exactly as it appears, without any extra spaces. Click 'Save' to finalize the connection. Make will verify the key and establish a secure link with ElevenLabs, allowing you to use voice generation and audio features in your automated workflows.

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Step 4

Add a WhatsApp Business Cloud module in Make

In your Make scenario, add a WhatsApp Business Cloud module to your workflow. Click 'Create a connection' when prompted to begin the setup process. In the connection setup window, select 'WhatsApp Business Cloud' as your connection type. You can also give your connection a name to help organize multiple connections if needed.

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Step 5

Connect through Facebook and add your phone number

Click 'Save' and you'll be redirected to log in with your Facebook account, which WhatsApp Business Cloud uses for authentication. Follow the on-screen prompts to select your business information and set up your WhatsApp Business profile. You'll be asked to add and verify a phone number for your WhatsApp Business account. Follow the instructions to complete this step. If you see a 'Resource not found' error, simply retry the connection and select your existing accounts from the list.

Transform customer engagement with AI voice automation on WhatsApp

Integrate ElevenLabs and WhatsApp Business Cloud to automate personalized voice messages, deliver multilingual audio content, and scale customer communications with natural-sounding AI-generated speech.

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Automated voice message delivery

Automatically send personalized AI-generated voice messages through WhatsApp Business to customers, improving engagement with natural-sounding audio content.

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Text-to-speech customer notifications

Convert important text notifications into professional voice messages using ElevenLabs and deliver them instantly via WhatsApp Business for improved customer communication.

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Multilingual voice broadcasting

Create and distribute voice messages in multiple languages to WhatsApp Business contacts, expanding your global reach with localized audio content.

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Scalable voice response campaigns

Automate the generation and distribution of voice responses to WhatsApp inquiries, enabling efficient handling of high-volume customer interactions.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating ElevenLabs with WhatsApp Business Cloud through Make enables you to automatically convert text messages into natural-sounding voice messages using AI-powered text-to-speech technology. This allows you to send personalized audio responses to customer inquiries on WhatsApp, create voice-based notifications, or deliver audio content at scale. The automation eliminates manual voice recording, saves time, and provides a more engaging, human-like communication experience that can increase customer satisfaction and response rates.

With Make, you can create powerful automated workflows such as: converting incoming WhatsApp text messages into voice messages and sending them back, generating audio announcements or updates triggered by specific events, creating multilingual voice broadcasts for different customer segments, and automatically producing voice confirmations for orders or appointments received via WhatsApp. Make's visual workflow builder allows you to set up these integrations without coding, connecting triggers, actions, and conditions to match your specific business needs.

Not at all! Make is designed with a user-friendly, drag-and-drop interface that requires no coding knowledge. You simply select ElevenLabs and WhatsApp Business Cloud from Make's extensive app library, authenticate your accounts, and visually connect the modules to create your workflow. Make provides pre-built templates and step-by-step guidance to help you get started quickly. Most users can set up their first integration in minutes, and Make's support documentation and community are available if you need assistance along the way.

This integration dramatically reduces the time and resources needed for customer communication. Instead of hiring voice actors or spending hours recording messages manually, you can automatically generate professional-quality voice content using ElevenLabs' AI and deliver it instantly through WhatsApp Business Cloud to thousands of customers. Make's automation ensures this process runs 24/7 without human intervention, allowing you to handle higher message volumes, reach more customers, and provide personalized audio experiences at a fraction of traditional costs. You only pay for the services you use, making it a cost-effective solution that grows with your business.