Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

FreeScout
Trigger: Watch Conversations
Make Code
Action: Select an action
1. Select a trigger
  • Triggers when one of the following events occurs: convo.assigned, convo.created, convo.deleted, convo.moved, convo.status, convo.customer.reply.created, convo.agent.reply.created, convo.note.created.

2. Select an action
  • Design and run a code snippet.

Select a trigger and an action

Create workflow (opens in a new tab)