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FreeScout
Telegram Bot

Connect FreeScout and Telegram Bot

Explore ready-made FreeScout and Telegram Bot templates and start automating in minutes.

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Create a custom workflow

Integrate FreeScout with Telegram Bot and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

FreeScout
Trigger: Watch Conversations
Telegram Bot
Action: Select an action
1. Select a trigger

  • Triggers when one of the following events occurs: convo.assigned, convo.created, convo.deleted, convo.moved, convo.status, convo.customer.reply.created, convo.agent.reply.created, convo.note.created.

2. Select an action

  • Sends answer to an inline query.

  • Creates an additional invite link for a chat.

  • Deletes a message. A message can only be deleted if it was sent less than 48 hours ago.

  • Downloads a file from the Telegram server.

  • Edits a non-primary invite link created by the bot.

  • Edits photo or video messages.

  • Edits a caption of a message.

  • Edits text or game messages.

  • Forwards messages of any kind. This module can be used to forward messages only within Telegram.

  • Use this module to get the number of members in a chat. Returns Int on success.

  • Use this method to kick a user from a group, a supergroup or a channel. The bot must be an administrator in the chat for this to work and must have the appropriate admin rights.

  • Performs an arbitrary authorized API call.

  • Pins a message.

  • Use this method to promote or demote a user in a supergroup or a channel. The bot must be an administrator in the chat for this to work and must have the appropriate admin rights.

  • Use this method to restrict a user in a supergroup.

  • Revokes an invite link created by the bot.

  • Sends a document or an image to your Telegram Desktop application.

  • Sends a photo to your Telegram Desktop application.

  • Sends a .webp sticker to your Telegram Desktop application.

  • Sends a text message or a reply to your Telegram Desktop application.

  • Sends a video file to your Telegram Desktop application.

  • As of v.4.0, Telegram clients support rounded square mp4 videos of up to 1 minute long. Use this method to send video messages.

  • Sends a voice message

  • Sends a group of photos or videos as an album.

  • Sends an audio file to your Telegram Desktop application.

  • Sends an invoice.

  • Sends a file (document, photo, video, audio, ...) by HTTP URL or by ID that exists on the Telegram servers.

  • Unpins a message.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between FreeScout and Telegram Bot.

Answer an Inline Query
Sends answer to an inline query.
Action
Create a Chat Invite Link
Creates an additional invite link for a chat.
Action
Create a Conversation
Creates a new conversation.
Action
Delete a Message
Deletes a message. A message can only be deleted if it was sent less than 48 hours ago.
Action
Download a File
Downloads a file from the Telegram server.
Action
Edit a Chat Invite Link
Edits a non-primary invite link created by the bot.
Action
Edit a Media Message
Edits photo or video messages.
Action
Edit a Message Caption
Edits a caption of a message.
Action
Edit a Text Message
Edits text or game messages.
Action
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Popular FreeScout and Telegram Bot workflows

Connect FreeScout and Telegram Bot with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

Communication

Create Telegram messages from new FreeScout conversations

Every time a new FreeScout conversation is created, Make will automatically post a new message in a specified Telegram channel.

Create Telegram messages from new FreeScout conversations
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.