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Freshchat
Make Code

Connect Freshchat and Make Code

Explore ready-made Freshchat and Make Code templates and start automating in minutes.

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Create a custom workflow

Integrate Freshchat with Make Code and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Freshchat
Trigger: Watch Events
Make Code
Action: Select an action
1. Select a trigger

  • Triggers when a following event has occured (message creation & conversation reopen, assignment and resolution).

2. Select an action

  • Design and run a code snippet.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Freshchat and Make Code.

Create a Conversation
Creates a conversation object with bulk messages based on the specified conversation information.
Action
Create a User
Creates a new user.
Action
Get a Conversation
Gets the metadata of a specified conversation.
Action
Get a Report
Gets a report of csv file by links.
Action
Get an Agent
Gets the metadata of a specified agent.
Action
List Agents
Retrieves a list of all agents configured by the business that uses Freshchat.
Search
List Channels
Retrieves a list of all channels configured by the business that uses Freshchat.
Search
List Groups
Retrieves a list of all groups configured by the business that uses Freshchat.
Search
Make an API Call
Performs an arbitrary authorized API call.
Action
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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.