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Freshsales
Twilio

Connect Freshsales and Twilio

Explore ready-made Freshsales and Twilio templates and start automating in minutes.

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Create a custom workflow

Integrate Freshsales with Twilio and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Freshsales
Trigger: Watch New Accounts
Twilio
Action: Select an action
1. Select a trigger

  • Checks if new account was created.

  • Checks if new appointment was created.

  • Checks if new contact was created.

  • Checks if new deal was created.

  • Triggers when a webhook event occurs in a Freshsales Workflow.

  • Checks if new lead was created.

  • Checks if new sales activity was created.

  • Check if new task was created.

2. Select an action

  • Calls a specified phone number and executes specified instructions.

  • Sends a message.

  • Creates a new execution.

  • Deletes a call record from your account.

  • Deletes a message record from your account.

  • Deletes a selected execution.

  • Downloads a media resource from the message.

  • Downloads a recording media file.

  • Returns call resource of an individual call.

  • Returns details of a message.

  • Returns details of selected execution.

  • Returns details of selected line type of a phone number.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • An active Execution can be updated to ended using the REST API. Once ended, subsequent widgets in the Flow are not processed, and any new events that Studio receives for that Execution are rejected.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Freshsales and Twilio.

Convert a Lead
Converts a lead to a contact.
Action
Create a Call
Calls a specified phone number and executes specified instructions.
Action
Create a Contact
Creates a new contact.
Action
Create a Deal
Creates a new deal.
Action
Create a Lead
Creates a new lead.
Action
Create a Manual Call Log
Creates a manual call log for new or existing lead/contact or an existing account.
Action
Create a Message
Sends a message.
Action
Create a Note
Creates a note for specific object.
Action
Create a Sales Activity
Creates new Freshsales activity.
Action
Load more

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.