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Freshservice
Make Code

Connect Freshservice and Make Code

Explore ready-made Freshservice and Make Code templates and start automating in minutes.

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Create a custom workflow

Integrate Freshservice with Make Code and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Freshservice
Trigger: Watch Changes
Make Code
Action: Select an action
1. Select a trigger

  • Triggers if a change is created or updated.

  • Triggers if a problem is created or updated.

  • Triggers if a release is created or updated.

  • Triggers if a requester is created or updated.

  • Triggers if a task is created or updated.

  • Triggers if a ticket is created or updated.

  • Triggers if a time entry is created or updated.

2. Select an action

  • Design and run a code snippet.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Freshservice and Make Code.

Create a Change
Creates a new change.
Action
Create a Problem
Creates a new problem.
Action
Create a Release
Creates a new release.
Action
Create a Requester
Creates a new requester.
Action
Create a Task
Creates a new task on one of 4 modules.
Action
Create a Ticket
Creates a new ticket.
Action
Create a Time Entry
Creates a new time entry on one of 4 modules.
Action
Deactivate a Requester
Deactivates a chosen requester.
Action
Delete a Change
Deletes a chosen change.
Action
Load more

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.