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Help Scout
Notion

Connect Help Scout and Notion

Explore ready-made Help Scout and Notion templates and start automating in minutes.

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Create a custom workflow

Integrate Help Scout with Notion and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Help Scout
Trigger: Watch Conversations
Notion
Action: Select an action
1. Select a trigger

  • Triggers when one or more of the following events occur (Conversation Agent Reply Created, Conversation Assigned, Conversation Created, Conversation Customer Reply Created, Conversation Deleted, Conversation Merged, Conversation Moved, Conversation Note Created, Status Changed in Conversation, Tags Created, Edited, Removed, or Merged in Conversation).

  • Triggers when a customer is created.

  • Triggers when a satisfaction rating is received.

2. Select an action

  • Appends a new data source item content.

  • Appends a new page content.

  • Adds a new data source to database or page.

  • Creates a new item in a data source.

  • Creates a new database with default data source.

  • Creates a new database as a subpage in a specified page.

  • Creates a new item in a database.

  • Creates a new page in a specified page.

  • Sets a page content/block, as archived.

  • Gets a specified data source.

  • Gets a specified data source (or legacy database) item.

  • Gets a specified database.

  • Gets a specified database.

  • Gets a specified page.

  • Get a specified page content/block.

  • Performs an arbitrary authorized API call.

  • Updates a data source.

  • Updates an existing data source (or legacy database) item.

  • Updates an existing database.

  • Updates an existing database.

  • Updates an existing page.

  • Updates an existing page content/block.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Help Scout and Notion.

Append a Data Source Item Content
Appends a new data source item content.
Action
Append a Page Content
Appends a new page content.
Action
Create a Chat Handle
Creates a new chat handle for an existing customer.
Action
Create a Conversation
Creates a conversation in a mailbox with at least one thread.
Action
Create a Customer
Creates a new customer.
Action
Create a Data Source
Adds a new data source to database or page.
Action
Create a Data Source Item
Creates a new item in a data source.
Action
Create a Database
Creates a new database with default data source.
Action
Create a Database (Legacy)
Creates a new database as a subpage in a specified page.
Action
Load more

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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.