Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

JivoChat
Trigger: Watch Chat Accepted
LinkedIn
Action: Select an action
1. Select a trigger
  • Triggers when an agent clicks 'Reply'.

  • Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

  • Triggers when a chat is closed in the agent application.

  • Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

  • Triggers when operators get a new call or an existing call change status.

  • Triggers when a visitor sends an offline message through the chat offline form.

2. Select an action
  • Shares an image on behalf of a company.

  • Shares a simple text, article or URL on behalf of a company.

  • Shares a video on behalf of a company.

  • Shares an image on user's wall.

  • Shares a simple text, article or URL on user's wall.

  • Shares a video on user's wall.

  • Removes a post on behalf of an company.

  • Removes a post from user's wall.

  • Retrieves the details of a post of an company by its ID.

  • Retrieves the organic share statistics of an company within the past 12 months.

  • Retrieves the statistics of followers of a company segmented demographically.

  • Retrieves the page or brand statistics of an company segmented demographically.

  • Performs an arbitrary authorized API call.

Select a trigger and an action

Create workflow (opens in a new tab)