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JivoChat
Shopify

Connect JivoChat and Shopify

Explore ready-made JivoChat and Shopify templates and start automating in minutes.

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Create a custom workflow

Integrate JivoChat with Shopify and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

JivoChat
Trigger: Watch Chat Accepted
Shopify
Action: Select an action
1. Select a trigger

  • Triggers when an agent clicks 'Reply'.

  • Triggers when a chat connects to CRM using the parameter "crm_link" from a reply on Chat Accepted.

  • Triggers when a chat is closed in the agent application.

  • Triggers when a visitor's information has been updated - for example, a visitor filled the contacts form in the chat.

  • Triggers when operators get a new call or an existing call change status.

  • Triggers when a visitor sends an offline message through the chat offline form.

2. Select an action

  • Adjusts the inventory level by a relative amount.

  • Creates a new customer with the provided information.

  • Creates a fulfillment for a given fulfillment order.

  • Creates a new product.

  • Creates a new product variant.

  • Creates a new article.

  • Creates a new order.

  • Returns information about a specific customer by their ID.

  • Returns information about a specific product by its ID.

  • Returns information about a specific product variant by its ID.

  • Returns information about a specific order, including fulfillment order IDs.

  • Sends a custom GraphQL API call to Shopify. You can use this to call endpoints that aren’t covered by existing modules.

  • Sends a custom REST API call to Shopify legacy API. You can use this to call endpoints that aren’t covered by existing modules.

  • Updates an existing customer with the provided information.

  • Updates a product.

  • Updates an existing product variant.

  • Updates the inventory level to an exact quantity.

  • Updates an order.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between JivoChat and Shopify.

Adjust an inventory level
Adjusts the inventory level by a relative amount.
Action
Create a customer
Creates a new customer with the provided information.
Action
Create a fulfillment
Creates a fulfillment for a given fulfillment order.
Action
Create a product
Creates a new product.
Action
Create a product variant
Creates a new product variant.
Action
Create an article
Creates a new article.
Action
Create an order
Creates a new order.
Action
Get a customer
Returns information about a specific customer by their ID.
Action
Get a fulfillment order
Returns details for a fulfillment order, including fulfillments, line items and more.
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FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.