Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Airtable
Trigger: Watch new comments
Knowledge
Action: Select an action
1. Select a trigger
  • Triggers when a new comment is added to a record.

  • Returns all newly created or updated records in a view (requires "Created Time" or "Last Modified Time" fields).

  • Triggers when a new response is submitted.

2. Select an action
  • Search uploaded files using semantic similarity to retrieve relevant facts and context needed to answer the user’s question. Use this tool when the answer depends on information contained in the uploaded documents.

  • Appends information to the knowledge base.

  • Deletes a file from the knowledge base.

  • Replaces file content in the knowledge base.

  • Replaces existing text content in the knowledge base.

  • Uploads a binary file to the knowledge base.

  • Add content(text) to the knowledge base

Select a trigger and an action

Create workflow (opens in a new tab)