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Knowledge
Slack

Connect Knowledge and Slack

Explore ready-made Knowledge and Slack templates and start automating in minutes.

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Create a custom workflow

Integrate Knowledge with Slack and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Slack
Trigger: Watch Direct Messages
Knowledge
Action: Select an action
1. Select a trigger

  • Triggers when a new message is added to a direct message channel.

  • Triggers when a new file is added.

  • Triggers when a new interactive event has arrived.

  • Triggers when a new message is added to a multiparty direct message channel.

  • Triggers when a new message or another event is created.

  • Triggers when a new message is added to a private channel.

  • Triggers when a new message is added to a public channel.

  • Triggers when a new message is scheduled.

  • Triggers when a new user is added or an existing user has changed. Only emit the latest change since the last scenario run.

2. Select an action

  • Search uploaded files using semantic similarity to retrieve relevant facts and context needed to answer the user’s question. Use this tool when the answer depends on information contained in the uploaded documents.

  • Appends information to the knowledge base.

  • Deletes a file from the knowledge base.

  • Replaces file content in the knowledge base.

  • Replaces existing text content in the knowledge base.

  • Uploads a binary file to the knowledge base.

  • Add content(text) to the knowledge base

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Knowledge and Slack.

Add a Reaction
Adds a reaction to a message.
Action
Add a Star
Adds a star to a channel.
Action
Agent knowledge
Search uploaded files using semantic similarity to retrieve relevant facts and context needed to answer the user’s question. Use this tool when the answer depends on information contained in the uploaded documents.
Action
Append knowledge text
Appends information to the knowledge base.
Action
Archive a Channel
Archives a channel.
Action
Create a Channel
Creates a channel.
Action
Create a Reminder
Creates a reminder.
Action
Delete a File
Deletes a file.
Action
Delete a Message
Removes a message.
Action
Load more

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.