Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

LiveChat
Trigger: Watch Chat Deactivated
Facebook Pages
Action: Select an action
1. Select a trigger
  • Triggers when a chat is deactivated by closing the currently open thread.

  • Triggers when a chat is coming with a new thread.

  • Triggers when a thread is tagged.

  • Triggers when a thread is untagged.

  • Triggers when a user (customer or agent) is added to a chat.

  • Triggers when a user (customer or agent) is removed from a chat.

2. Select an action
  • Creates a comment.

  • Creates a post.

  • Creates a multi-photo post.

  • Deletes a comment.

  • Deletes a photo.

  • Deletes a post.

  • Deletes a video.

  • Edits a comment.

  • Edits a post.

  • Returns info about a comment.

  • Returns details about a page.

  • Returns info about a photo.

  • Returns info about a post.

  • Returns info about a video.

  • Returns number of reactions for a post.

  • Likes a post.

  • Uploads a reel.

  • Unlikes a post.

  • Updates a video.

  • Update details on a page, such as phone or email.

  • Uploads a photo.

  • Uploads a video.

Select a trigger and an action

Create workflow (opens in a new tab)