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Mumble
HubSpot CRM

Connect Mumble and HubSpot CRM

Explore ready-made Mumble and HubSpot CRM templates and start automating in minutes.

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Create a custom workflow

Integrate Mumble with HubSpot CRM and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

HubSpot CRM
Trigger: Watch Companies
Mumble
Action: Select an action
1. Select a trigger

  • Triggers when a new company is created.

  • Triggers when a contact is created, deleted, merged, restored, association changed, or deleted for privacy.

  • Triggers when a new contact is created.

  • Triggers when a new contact is added to a list (only for users with the paid Marketing account). This module will be deprecated on September 30th 2025.

  • Triggers when a CRM object is created/updated.

  • Triggers when a new deal is created.

  • Triggers when a new engagement is created in a portal. This endpoint will only return records created in the last 30 days, or the 10k most recently created records.

  • Triggers when a new file is stored in file manager.

  • Triggers when a new member is added to selected list.

  • Triggers when a new notification about changes is sent. This module can be used only with a developer connection where your user identifier, your Hubspot API Key, your Client ID, and Client Secret are filled in advanced parameters. You can have only one webhook URL per developer application. You can create more subscriptions for this one webhook.

  • Triggers when data is submitted from a given form.

  • Triggers when a new email timeline subscription added for the portal.

  • Triggers when a new ticket is created.

2. Select an action

  • Add a customer to the Black List. Customers on the Black List will not receive any future messages until removed. Cannot be undone via API - must remove the customer from the 'Black List' label using 'Remove Customer From Label'.

  • Adds a customer to label in Mumble.

  • Create a new customer in Mumble, or update an existing one matched by phone. Supports marketing/tracking attribution, optional chatbot assignment, and up to 15 custom fields per account.

  • Create a new label (tag) in your Mumble account. Returns 409 if a label with the same name already exists.

  • Assign a chatbot to a customer (or turn off the chatbot, or switch to Dolores AI).

  • Assign a Customer to an agent in Mumble.

  • Assign a customer to a team in your Mumble account. Useful for routing inbound conversations to a specific group of agents (sales, support, retention, etc.).

  • Create a WhatsApp message template. New templates start as PENDING and require Meta approval (typically minutes to hours). Currently supports the 'custom' template type with text/image/video/document/audio headers, body variables, footer, and up to 10 buttons (Quick Reply, URL, Phone). Catalog, coupon, carousel, and product templates will be added in a future version.

  • Deletes a label from Mumble.

  • Change a customer's conversation status (New, Open, Pending, Resolved, Spam).

  • Get full details of a single customer by phone number, including marketing attribution and custom fields.

  • Check whether you can send free-form text messages to this customer right now. The 24-hour Meta window opens when the customer last messaged you. If false, you must send a Template instead.

  • Make any custom call to the Mumble API. Useful for endpoints not yet exposed as dedicated modules. ⚠ Test in a sandbox scenario before using in production flows.

  • Remove a customer from a label. Use this to un-blacklist customers (after first ensuring policy compliance), un-VIP, etc.

  • Send a file (image, video, audio, document) by uploading it directly. Use with Make modules that output file data — Google Drive, Dropbox, HTTP Download, etc. Conversation must be active.

  • Send an image, video, audio, or document via public URL. Conversation must be active (within the 24h window).

  • Send an approved WhatsApp template message that has no body variables. The conversation does NOT need to be active.

  • Send an approved WhatsApp template that has body variables ({{1}}, {{2}}, etc.). Provide one value per variable, in order.

  • Send a plain text message to a customer. The conversation must be active — the customer must have messaged you in the last 24 hours. If the conversation is closed, send a Template message instead.

  • pdate an existing customer matched by phone. Any field left blank is left unchanged. Supports marketing/tracking attribution and up to 15 custom fields per account.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Mumble and HubSpot CRM.

Add a Contact to a Workflow (Legacy)
Adds a contact to a specific workflow.
Action
Add a Customer To Black List
Add a customer to the Black List. Customers on the Black List will not receive any future messages until removed. Cannot be undone via API - must remove the customer from the 'Black List' label using 'Remove Customer From Label'.
Action
Add a Customer To Label
Adds a customer to label in Mumble.
Action
Add a New Customer
Create a new customer in Mumble, or update an existing one matched by phone. Supports marketing/tracking attribution, optional chatbot assignment, and up to 15 custom fields per account.
Action
Add a New Label
Create a new label (tag) in your Mumble account. Returns 409 if a label with the same name already exists.
Action
Add Contacts to a List (Deprecated)
Adds contact records that have already been created in the system to a contact list. This module will be deprecated on September 30th 2025.
Action
Add Members to a List (Segment)
Adds records to selected list (segment).
Action
Assign a Chatbot
Assign a chatbot to a customer (or turn off the chatbot, or switch to Dolores AI).
Action
Assign Customer To Agent
Assign a Customer to an agent in Mumble.
Action
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.