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OpenAI (ChatGPT, Whisper)
Kommo

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) and Kommo integrations

Explore ready-made OpenAI (ChatGPT, Whisper) and Kommo templates and start automating in minutes.

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Create a custom workflow

Transform every OpenAI output—from ChatGPT conversations and DALL-E graphics to Sora videos and Whisper transcriptions—into instant Kommo CRM actions. Automatically capture AI-generated leads, responses, and content directly into your sales pipeline, eliminating manual data entry while supercharging your workflow with intelligent automation that works the moment OpenAI creates.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

OpenAI (ChatGPT, Whisper)
Trigger: Watch batch completed
Kommo
Action: Select an action
1. Select a trigger

  • Triggers when a batch is completed.

2. Select an action

  • Creates a new company.

  • Creates a new contact.

  • Creates a new lead.

  • Creates a new note.

  • Creates a new task.

  • Retrieves a specific company.

  • Retrieves a specific contact.

  • Retrieves a specific lead.

  • Retrieves a specific product by a list ID.

  • Retrieves a specific task.

  • Creates single or multiple links between entities.

  • Performs an arbitrary authorized API call.

  • Deletes single or multiple links between entities.

  • Updates a specific company.

  • Updates a specific contact.

  • Updates a specific lead.

  • Updates a specific note.

  • Updates a specific task.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect Kommo as a trigger and OpenAI (ChatGPT, Sora, DALL-E, Whisper) as an action to automate your CRM workflows. When OpenAI generates a response through ChatGPT's conversational AI, creates visual content with DALL-E, produces video materials with Sora, or completes audio transcription with Whisper, these outputs automatically trigger actions in OpenAI (ChatGPT, Sora, DALL-E, Whisper) such as creating new leads, updating contact information, adding notes to deals, or logging customer interactions. This integration enables you to automatically populate your OpenAI (ChatGPT, Sora, DALL-E, Whisper) CRM with AI-generated content, personalized customer responses, transcribed voice messages, and custom graphics, ensuring that insights and materials produced by OpenAI are immediately captured and organized within your OpenAI (ChatGPT, Sora, DALL-E, Whisper) pipeline without manual data entry.

Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a Company
Creates a new company.
Action
Create a Contact
Creates a new contact.
Action
Create a Lead
Creates a new lead.
Action
Create a Note
Creates a new note.
Action
Create a skill
Creates a new skill.
Action
Create a skill version
Creates a new immutable skill version.
Action
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How to set up OpenAI (ChatGPT, Whisper) and Kommo in 5 easy steps

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Step 1

Add the Kommo module to your workflow

Log into your Make account and open your automation scenario. Find the Kommo module in the apps list and add it to your workflow. This module acts as the bridge that allows Make and Kommo to communicate and automatically share data between the two platforms.

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Step 2

Start creating a new connection

After adding the Kommo module, you'll see a Connection field with an 'Add' button next to it. Click this button to begin setting up your connection. Give your connection a descriptive name that will help you identify it later, especially if you plan to work with multiple connections.

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Step 3

Enter your Kommo account information

In the Full Domain field within Make, enter your Kommo account's web address—the same URL you use to access Kommo in your browser. Make sure this information is accurate so Make knows exactly where to connect and can properly communicate with your Kommo account.

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Step 4

Set up the integration in Kommo

Open your Kommo account in a new browser tab and navigate to Settings, then Integrations. Click 'Create Integration' and fill in the required details including a name and description. In the Redirect URI field, enter: https://www.integromat.com/oauth/cb/amo-crm2. After saving, copy the Integration ID and Secret Key that appear.

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Step 5

Complete the connection in Make

Return to Make and paste the Integration ID into the Client ID field and the Secret Key into the Client Secret field. Click Save, then click 'Allow' when prompted to authorize the connection. This final step gives Make permission to access your Kommo data, and your connection is now ready to use for building automated workflows.

Transform your CRM with AI-powered automation

Integrate OpenAI and Kommo to automate lead qualification, conversation summaries, and personalized follow-ups. Use ChatGPT intelligence to enrich contacts and Whisper to convert voice into data.

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AI-powered lead qualification

Automatically analyze and qualify incoming leads using ChatGPT's intelligence to enrich Kommo contact records with insights, priorities, and next-best-action recommendations.

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Intelligent conversation summarization

Generate automated summaries of customer interactions and conversations using GPT models, then update Kommo records to keep your team informed without manual note-taking.

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Smart task creation from customer queries

Use ChatGPT to analyze customer messages and automatically create prioritized tasks in Kommo with context-aware assignments and deadlines.

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Automated personalized follow-ups

Use OpenAI to craft customized email responses and follow-up messages based on customer history in Kommo, increasing engagement while saving time.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

By integrating OpenAI with Kommo through Make, you can automate intelligent customer interactions and CRM management simultaneously. For example, you can use ChatGPT to analyze incoming customer messages, generate personalized responses, and automatically create or update contacts in Kommo with enriched information. This means your sales team gets AI-powered insights about customer intent while maintaining organized, up-to-date CRM records—all without manual data entry or switching between platforms.

Make enables powerful automation scenarios such as: automatically generating personalized email follow-ups using GPT-4 based on Kommo deal stages, transcribing sales calls with Whisper and adding notes to Kommo contacts, using ChatGPT to qualify leads and assign tasks to appropriate team members in Kommo, or creating AI-generated images with DALL-E for marketing campaigns linked to specific customer segments in your CRM. These automations run 24/7 without coding, saving hours of manual work daily.

No programming skills are required. Make provides a visual, drag-and-drop interface where you can connect OpenAI and Kommo modules with clicks. You'll select triggers (like a new lead in Kommo), add OpenAI actions (like generating a response with ChatGPT), and define what happens next (like updating the contact record). Make handles all the technical API connections behind the scenes, and you can start with pre-built templates specifically designed for CRM and AI integrations to get running even faster.

Make offers significant advantages: you get access to all OpenAI models (GPT-4o, o1, DALL-E, Whisper) and complete Kommo CRM functionality in one platform, versus limited native integration options. You can create multi-step workflows involving dozens of other apps beyond just these two, scale automations without managing servers or code, and modify workflows instantly through the visual interface. Plus, Make's execution history and error handling mean you can monitor and troubleshoot automations with clarity—something that would take significant development time to build from scratch.