Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
OpenAI (ChatGPT, Whisper)
WhatsApp Business Cloud

Connect OpenAI (ChatGPT, Sora, DALL-E, Whisper) and WhatsApp Business Cloud integrations

Transform your WhatsApp Business communication with OpenAI's powerful AI technology. Automate intelligent customer conversations using ChatGPT to deliver instant, personalized responses 24/7 while dramatically reducing manual effort.

Integrate OpenAI's language models with WhatsApp Business Cloud to create event-driven messaging workflows that scale. Improve customer satisfaction through contextual, human-like automated responses that engage your audience around the clock.

Get started free

Create a custom workflow

Transform how you deliver AI-powered content to customers by automatically triggering WhatsApp Business Cloud messages whenever OpenAI generates intelligent responses through ChatGPT, creates visuals with DALL-E, transcribes audio via Whisper, or produces videos with Sora. Connect OpenAI's cutting-edge capabilities directly to your WhatsApp Business Cloud through Make, enabling automated workflows that instantly share AI-generated content with your audience—no manual steps required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

OpenAI (ChatGPT, Whisper)
Trigger: Watch batch completed
WhatsApp Business Cloud
Action: Select an action
1. Select a trigger

  • Triggers when a batch is completed.

2. Select an action

  • Deregisters a sender by its ID.

  • Downloads a media by its ID.

  • Activates the two-step verification for a sender number by its ID and a 6 digits pin.

  • Retrieves the details of the WhatsApp business profile by the sender ID.

  • Registers a sender by its ID and a 6 digits pin.

  • Sends a message.

  • Sends a template message.

  • Updates a WhatsApp business profile by the sender ID.

  • Uploads a media and retrieves its ID.

  • Verifies a sender by its ID.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Connect WhatsApp Business Cloud as a trigger to OpenAI (ChatGPT, Sora, DALL-E, Whisper) as an action through Make's automation platform. When OpenAI generates content—whether ChatGPT creates intelligent responses, DALL-E produces custom visuals, Whisper transcribes voice messages, or Sora generates video content—these outputs automatically trigger actions in OpenAI (ChatGPT, Sora, DALL-E, Whisper) to send messages, share generated images, deliver transcriptions, or distribute multimedia content to your customers. This integration enables automated workflows where OpenAI's AI-generated content directly initiates communication through OpenAI (ChatGPT, Sora, DALL-E, Whisper), improving how AI-powered outputs reach your audience.

Analyze images (Vision)
Analyzes images according to specified instructions.
Action
Cancel a batch
Cancels an "in-progress" batch. The batch will be in status "cancelling" for up to 10 minutes, before changing to "cancelled", where it will have partial results (if any) available in the output file.
Action
Create a batch
Creates and executes a batch of API calls.
Action
Create a skill
Creates a new skill.
Action
Create a skill version
Creates a new immutable skill version.
Action
Create a vector store or add files
Creates a new vector store and optionally adds files to it, or adds files to an existing vector store.
Action
Delete a conversation
Deletes an existing conversation.
Action
Delete a response
Deletes an existing model response.
Action
Delete a skill
Deletes a skill. This action cannot be undone.
Action
Load more

How to set up OpenAI (ChatGPT, Whisper) and WhatsApp Business Cloud in 5 easy steps

Date

·

Duration

Step 1

Add the WhatsApp module to your Make workflow

Sign into your Make account and open your automation scenario. Find the WhatsApp Business Cloud module and add it to your workflow, then click the button to create a new connection that will link WhatsApp to Make.

Date

·

Duration

Step 2

Log in with your Facebook account credentials

When prompted, use your Facebook login information to authenticate the connection. Since WhatsApp Business Cloud integrates with Facebook's business tools, this step allows Make to securely access your WhatsApp Business features.

Date

·

Duration

Step 3

Select your business assets and accounts

After logging in, Facebook will display a list of business assets connected to your account. Review these options and choose the specific business accounts and profiles you want Make to access for your WhatsApp automation.

Date

·

Duration

Step 4

Set up your WhatsApp Business profile

Create a new WhatsApp Business profile or select an existing one from your account. This profile represents your brand to customers, so ensure it accurately reflects your business identity and includes the correct information.

Date

·

Duration

Step 5

Add and verify your business phone number

Provide the phone number you want to use for WhatsApp Business communications with your customers. This number will be linked to your Make automations, so make sure it's a number you control and can verify when prompted.

Benefits of integrating OpenAI and WhatsApp Business Cloud

Discover how connecting OpenAI (ChatGPT, Sora, DALL-E, Whisper) with WhatsApp Business Cloud creates automated, intelligent customer conversations that scale your business communication.

Date

·

Duration

Automated intelligent customer support

Use ChatGPT's AI capabilities to automatically respond to WhatsApp inquiries with contextual, human-like messages that improve customer satisfaction.

Date

·

Duration

24/7 conversational engagement

Provide round-the-clock automated responses to WhatsApp messages using OpenAI's language models without requiring human intervention.

Date

·

Duration

Personalized message generation at scale

Create customized WhatsApp responses for each customer interaction using ChatGPT's natural language processing to maintain personalized communication across thousands of conversations.

Date

·

Duration

Real-time event-driven messaging

Automatically trigger intelligent WhatsApp messages based on specific events or customer actions using integration between OpenAI and WhatsApp Business Cloud.

Popular OpenAI (ChatGPT, Whisper) and WhatsApp Business Cloud workflows

Connect OpenAI (ChatGPT, Whisper) and WhatsApp Business Cloud with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

AI

Send WhatsApp messages and watch events using ChatGPT for automated responses

Automatically respond to WhatsApp messages using ChatGPT. Watch events and send personalized replies through WhatsApp Business Cloud for enhanced communication.

Send WhatsApp messages and watch events using ChatGPT for automated responses
Use template
AI

Send WhatsApp messages and receive updates using ChatGPT for advanced interactions

Enhance customer engagement by sending WhatsApp messages and receiving updates using ChatGPT. Automate interactions with WhatsApp Business Cloud and OpenAI's advanced messaging.

Send WhatsApp messages and receive updates using ChatGPT for advanced interactions
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Make allows you to create automated workflows that connect OpenAI's ChatGPT models (including GPT-4, GPT-4o, and o1) with WhatsApp Business Cloud to provide intelligent, automated customer support. You can set up triggers that detect incoming WhatsApp messages and automatically generate contextual responses using ChatGPT, handle FAQs, qualify leads, or provide personalized product recommendations. This integration enables 24/7 customer engagement without manual intervention, significantly reducing response times and improving customer satisfaction while scaling your business communications.

Integrating these platforms through Make delivers substantial business value: you can automate customer service inquiries saving countless hours of manual responses, generate personalized marketing messages at scale, create intelligent chatbots that understand natural language and context, automatically translate messages for international customers, and qualify leads before routing them to your sales team. Businesses typically see reduced operational costs, improved response times from hours to seconds, higher customer satisfaction scores, and the ability to handle exponentially more conversations without hiring additional staff. Make's visual workflow builder makes this accessible even without coding knowledge.

No programming skills are required to integrate OpenAI and WhatsApp Business Cloud on Make. The platform offers a visual, drag-and-drop interface where you connect pre-built modules for both applications. You'll authenticate your OpenAI API account and WhatsApp Business Cloud account, then configure triggers (like receiving a WhatsApp message) and actions (like generating a ChatGPT response and sending it back via WhatsApp). Make provides templates and documentation to guide you through the process, and most users can create their first working automation within 30 minutes. You can start with Make's free tier to test the integration before committing to a paid plan.

Absolutely! Make's integration with OpenAI gives you access to their complete suite of AI models, not just ChatGPT. You can create sophisticated WhatsApp workflows where Whisper transcribes voice messages from customers, ChatGPT processes the text and generates responses, and DALL-E creates custom images based on customer requests—all automatically within a single conversation flow. For example, a real estate business could receive voice inquiries via WhatsApp, transcribe them with Whisper, use GPT-4 to understand requirements, and generate property visualization images with DALL-E, all without manual intervention. This multi-model capability allows you to build truly innovative customer experiences that differentiate your business.