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Retell AI
Google Drive

Connect Retell AI and Google Drive integrations

Explore ready-made Retell AI and Google Drive templates and start automating in minutes.

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Create a custom workflow

Automatically archive every Retell AI call, transcript, and recording directly to Google Drive without lifting a finger. Transform conversational AI data into organized, searchable files that sync instantly to your cloud storage, eliminating manual uploads and ensuring nothing slips through the cracks

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Retell AI
Trigger: Watch Call
Google Drive
Action: Select an action
1. Select a trigger

  • Trigger when a new call is created.

2. Select an action

  • Makes a copy of an existing file.

  • Creates a file from a text plain.

  • Creates a new file or folder shortcut.

  • Creates a new folder.

  • Creates a new shared drive.

  • Deletes a file's revision.

  • Permanently deletes a file or folder owned by the user without moving it to the trash. 

  • Deletes a shared drive without any content.

  • Downloads a file.

  • Gets a specified file's revision.

  • Retrieves a file or folder path for an ID.

  • Gets a share link for file or folder.

  • Gets a shared drive's metadata by ID.

  • This is the module to maintain/edit google-custom connection

  • Performs an arbitrary authorized API call.

  • Moves a file or folder to a different location in Google Drive.

  • Moves a file or folder to trash.

  • Renames an existing folder.

  • Revokes a file or folder access.

  • Updates a file's metadata and/or content.

  • Updates an existing file's revision.

  • Updates an exisitng file or folder access.

  • Updates an existing shared drive. For admins only.

  • Uploads a new file.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Google Drive serves as a trigger to initiate automated workflows when specific events occur, such as when a call is completed, a conversation is recorded, or a transcript is generated. When these trigger events happen in Google Drive, they automatically activate Retell AI actions to save call transcripts to designated folders, upload voice recordings to your cloud storage, organize conversation logs, or create new documents containing customer interaction data. This integration enables you to automatically archive Google Drive conversation data directly to Retell AI folders and trigger automated file organization based on call outcomes, eliminating manual file management and ensuring all conversational AI data is systematically stored in your Retell AI without human intervention

Copy a File
Makes a copy of an existing file.
Action
Create a File from Text
Creates a file from a text plain.
Action
Create a File/Folder Shortcut
Creates a new file or folder shortcut.
Action
Create a Folder
Creates a new folder.
Action
Create a Phone Call
Create a new outbound phone call
Action
Create a Phone Number
Buys a new phone number and binds agents.
Action
Create a Shared Drive
Creates a new shared drive.
Action
Create Knowledge Base
Create a new outbound phone call
Action
Create Retell LLM
Create a new outbound phone call
Action
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How to set up Retell AI and Google Drive in 5 easy steps

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Duration

Step 1

Add your app module in Make

Log into your Make account and open a scenario. Find the app you want to connect, such as Google Drive or Retell AI, and add its module to your workspace. Click the button to create a new connection when prompted.

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Duration

Step 2

Name your connection

Give your connection a descriptive name that helps you remember its purpose, like 'My Google Drive Account' or 'Retell AI Connection.' This makes it easier to identify and manage your connections when you have multiple ones set up.

Date

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Duration

Step 3

Gather your authentication credentials

Check what type of authentication your app uses. Google Drive uses a 'Sign in with Google' button, while Retell AI requires an API key from your account dashboard. Locate and copy any necessary credentials before proceeding.

Date

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Duration

Step 4

Complete the authentication process

For API-based apps like Retell AI, paste your API key into the designated field in Make. For Google apps, click the sign-in button, select your account, and grant Make permission to access your data by clicking 'Allow' when prompted.

Date

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Duration

Step 5

Test and use your connection

After the connection is confirmed successful, test it with a single action to ensure everything works properly. Once verified, your connection is ready to use across all your Make scenarios whenever you need that app.

Improve call management with Retell AI and Google Drive integration

Automate your call workflow by connecting Retell AI with Google Drive. Store recordings, transcripts, and analytics automatically while enabling team collaboration and compliance reporting.

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Automated call recording storage

Automatically save Retell AI call recordings and transcripts directly to Google Drive for secure, centralized storage and quick access.

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Duration

Organized call data documentation

Transform call insights and customer interactions from Retell AI into organized Google Drive documents or spreadsheets without manual data entry.

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Duration

Real-time call analytics backup

Instantly back up call metrics, performance data, and AI-generated summaries from Retell AI to Google Drive for compliance and reporting.

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Duration

Team collaboration on call insights

Share Retell AI call transcripts and analysis with team members through Google Drive folders for better collaboration and training.

Support

FAQs

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Integrating Retell AI with Google Drive through Make allows you to automatically save call recordings, transcripts, and analytics directly to organized folders in Google Drive. This creates a centralized repository for all your call data, making it easier to review conversations, share insights with your team, and maintain compliance records. You can set up automated workflows that trigger after each call, ensuring no important data is lost and everything is systematically stored for future reference.

With Make, you can create powerful automated workflows such as: automatically uploading call recordings to specific Google Drive folders based on call outcome or customer type, generating and saving call summary documents after each conversation, creating spreadsheets with call metrics and performance data, backing up AI conversation logs for training purposes, and sharing important call recordings with relevant team members via shared Drive folders. Make's visual workflow builder makes it straightforward to set up these automations without any coding knowledge.

Not at all! Make's intuitive drag-and-drop interface allows you to connect Retell AI and Google Drive in minutes. You simply authenticate both applications, choose trigger events from Retell AI (like when a call ends), and select actions for Google Drive (like upload file or create folder). Make provides pre-built templates and modules specifically designed for these integrations, so you don't need any programming skills. You can start with a free Make account and have your first automation running in under 15 minutes.

Using Make to integrate Retell AI and Google Drive eliminates hours of manual work. Instead of manually downloading call recordings and uploading them to Drive, Make automates the entire process in real-time. Unlike basic native integrations, Make offers advanced conditional logic, data formatting, and multi-step workflows that adapt to your specific business needs. You'll save time, reduce human error, and ensure consistent data organization. Plus, Make's scalable pricing means you only pay for what you use, making it cost-effective for businesses of all sizes.