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Retell AI
Google Sheets

Connect Retell AI and Google Sheets integrations

Explore ready-made Retell AI and Google Sheets templates and start automating in minutes.

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Create a custom workflow

Transform your voice AI conversations into actionable insights by automatically connecting Retell AI with Google Sheets. Capture call transcripts, customer data, and performance metrics in real-time spreadsheets, turning every conversation into organized intelligence that drives better business decisions.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Retell AI
Trigger: Watch Call
Google Sheets
Action: Select an action
1. Select a trigger

  • Trigger when a new call is created.

2. Select an action

  • Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

  • Appends a new row to the bottom of the table.

  • Adds a new sheet.

  • Appends multiple rows to the bottom of the table.

  • Updates multiple rows.

  • Clears a specific cell.

  • Clears values from a specific row.

  • Clears a specified range of values from a spreadsheet.

  • Copies a sheet to another spreadsheet.

  • Creates a new spreadsheet.

  • Creates a new spreadsheet from a template sheet.

  • Deletes a conditional format rule at the given index. All subsequent rules' indexes are decremented.

  • Deletes a specific row.

  • Deletes a specific sheet.

  • Gets a specific cell.

  • Performs an arbitrary authorized API call.

  • Returns processed data as a result of the MAKE_FUNCTION or INTEGROMAT function. Sheets Add-On required.

  • Renames a specific sheet.

  • Updates a specific cell.

  • Updates a row.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Google Sheets functions as a trigger that monitors conversation data, call analytics, and customer insights, automatically initiating workflows when specific events occur. When Google Sheets detects these trigger events, Retell AI functions as an action by receiving and recording the captured data into organized spreadsheets. This integration allows you to automatically log call transcripts, extract key information, update customer records, and generate performance dashboards, ensuring real-time access to critical voice AI metrics without manual data entry.

Add a Conditional Format Rule
Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.
Action
Add a Row
Appends a new row to the bottom of the table.
Action
Add a Sheet
Adds a new sheet.
Action
Bulk Add Rows (Advanced)
Appends multiple rows to the bottom of the table.
Action
Bulk Update Rows (Advanced)
Updates multiple rows.
Action
Clear a Cell
Clears a specific cell.
Action
Clear a Row
Clears values from a specific row.
Action
Clear Values from a Range
Clears a specified range of values from a spreadsheet.
Action
Copy a Sheet
Copies a sheet to another spreadsheet.
Action
Load more

How to set up Retell AI and Google Sheets in 5 easy steps

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Step 1

Add your app module to Make

Log into your Make account and open your automation scenario. Click on the module you want to add—either Google Sheets or Retell AI—and it will appear in your workflow. You'll then see an option to create a connection, which links Make to your chosen application so they can work together.

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Step 2

Start creating your connection

Once your module is added, click the "Create a connection" button that appears in the module settings. This button starts the process of building a secure bridge between Make and your application. Give your connection a descriptive name like "My Google Sheets Connection" so you can easily identify it later when managing multiple automations.

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Step 3

Get your Retell AI API key

For Retell AI, you'll need an API key from your Retell AI account. Log into Retell AI, find the "API keys" section in the sidebar, and create a new key by clicking "Add." Copy this key and keep it handy—you'll paste it into Make to allow the platforms to communicate securely with each other.

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Step 4

Sign in and grant permissions

For Google Sheets, click the "Sign in with Google" button and enter your Google account credentials. After signing in, you'll see a permissions screen asking you to authorize Make to access your spreadsheets. Click to grant access so Make can read and update your Google Sheets as part of your automation workflow.

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Step 5

Save and confirm your connection

After entering your API key for Retell AI or completing Google authentication, click the "Save" button to finalize your connection. Make will verify your credentials and confirm the connection is active. Once successful, you can start configuring specific actions like adding spreadsheet rows or triggering AI calls, and your automation is ready to run.

Transform your call data with Retell AI and Google Sheets integration

Automate call logging, create real-time dashboards, and improve analytics by connecting Retell AI with Google Sheets. Centralize customer interactions and increase team productivity.

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Automated call data management

Automatically log and organize call records, transcripts, and AI insights from Retell AI directly into Google Sheets for convenient tracking and analysis.

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Duration

Real-time performance dashboards

Create live reporting dashboards in Google Sheets that update instantly with call metrics, agent performance, and customer interaction data from Retell AI.

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Centralized CRM integration

Sync call outcomes and customer interactions from Retell AI to Google Sheets to maintain a centralized database that connects with your existing business tools.

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Faster lead follow-up

Automatically populate Google Sheets with qualified leads and conversation details from Retell AI calls to enable faster sales team response times.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

By integrating Retell AI with Google Sheets through Make, you can automatically log call data, transcripts, and AI insights directly into your spreadsheets in real-time. This eliminates manual data entry, enables instant analysis of call performance metrics, and allows your team to collaborate on call outcomes using familiar Google Sheets tools. You can create automated workflows that trigger actions based on call results, update customer databases, or generate reports—all without writing a single line of code.

Make enables powerful automation scenarios such as: automatically creating new rows in Google Sheets for every completed Retell AI call with details like duration, sentiment, and outcomes; triggering follow-up actions when specific keywords are detected in calls; updating customer information across multiple sheets based on call interactions; generating daily or weekly call performance reports; and syncing call scheduling data between systems. These automations run 24/7, ensuring your call data is always up-to-date and actionable without manual intervention.

No coding skills are required! Make provides an intuitive visual interface where you can connect Retell AI and Google Sheets using pre-built modules and drag-and-drop functionality. You simply select triggers (like 'when a call ends in Retell AI') and actions (like 'add a row to Google Sheets'), map the data fields you want to transfer, and activate your scenario. Make handles all the technical complexity behind the scenes, making powerful integrations accessible to users of all skill levels.

You can create your first working integration in minutes! After creating a free Make account, you'll connect your Retell AI and Google Sheets accounts through secure authentication, choose from ready-made templates or build a custom scenario, configure your desired triggers and actions, and test the workflow. Many users have their first automation running within 10-15 minutes. Plus, Make offers templates and documentation specifically for popular integrations, helping you get started even faster and ensuring you're following best practices from day one.