Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

RingCentral
Trigger: Watch Account Missed Calls
SendGrid
Action: Select an action
1. Select a trigger
  • Triggers, when there is a new, missed call for the whole account (any of the account extension doesn't answer the call and it declined).

  • Triggers when any new call appears in the system.

  • Triggers when a new incoming call has been picked up.

  • Returns new call recordings since the last check.

  • Triggers when there is a new incoming or outgoing call.

  • Triggers when there is a new missed call.

  • Triggers when a new fax has been received.

  • Watches for new messages.

  • Triggers when a new Outbound SMS message is created or updated.

  • Triggers when a new SMS message received.

  • Triggers when a new voice message has been received.

2. Select an action
  • Adds recipient email address to the global suppression group.

  • Creates new contact or updates existing based on the email address. Using New Marketing Campaigns API.

  • Adds a new recipient or updates an existing one based on the email address. Using Legacy Marketing Campaigns API.

  • Adds existing recipients to a list. Using Legacy Marketing Campaigns API.

  • Creates a new list. Using Legacy Marketing Campaigns API.

  • Creates a new list. Using New Marketing Campaigns API.

  • Removes an email address from the global suppressions group.

  • Deletes one or more lists. Using Legacy Marketing Campaigns API.

  • Deletes a list. Using New Marketing Campaigns API.

  • Deletes all bounces.

  • Deletes either all or specific emails on your block list.

  • Deletes specified bounces.

  • Deletes one or more contacts. Using New Marketing Campaigns API.

  • Deletes recipient from a specific list. Using Legacy Marketing Campaigns API.

  • Deletes one or more recipients. Using Legacy Marketing Campaigns API.

  • Retrieves a specific email address from your block list.

  • Retrieves a specific global suppression email.

  • Performs an arbitrary authorized API call.

  • Removes contacts from the given list. The contacts will not be deleted. Using New Marketing Campaigns API.

  • Sends an email.

  • Validates an email address. Requires Email API Pro plan or higher.

Select a trigger and an action

Create workflow (opens in a new tab)