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RingCentral
Twilio

Connect RingCentral and Twilio

Explore ready-made RingCentral and Twilio templates and start automating in minutes.

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Create a custom workflow

Integrate RingCentral with Twilio and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

RingCentral
Trigger: Watch Account Missed Calls
Twilio
Action: Select an action
1. Select a trigger

  • Triggers, when there is a new, missed call for the whole account (any of the account extension doesn't answer the call and it declined).

  • Triggers when any new call appears in the system.

  • Triggers when a new incoming call has been picked up.

  • Returns new call recordings since the last check.

  • Triggers when there is a new incoming or outgoing call.

  • Triggers when there is a new missed call.

  • Triggers when a new fax has been received.

  • Watches for new messages.

  • Triggers when a new Outbound SMS message is created or updated.

  • Triggers when a new SMS message received.

  • Triggers when a new voice message has been received.

2. Select an action

  • Calls a specified phone number and executes specified instructions.

  • Sends a message.

  • Creates a new execution.

  • Deletes a call record from your account.

  • Deletes a message record from your account.

  • Deletes a selected execution.

  • Downloads a media resource from the message.

  • Downloads a recording media file.

  • Returns call resource of an individual call.

  • Returns details of a message.

  • Returns details of selected execution.

  • Returns details of selected line type of a phone number.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • Performs an arbitrary authorized API call.

  • An active Execution can be updated to ended using the REST API. Once ended, subsequent widgets in the Flow are not processed, and any new events that Studio receives for that Execution are rejected.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between RingCentral and Twilio.

Create a Call
Calls a specified phone number and executes specified instructions.
Action
Create a Contact
Creates a new contact
Action
Create a Message
Sends a message.
Action
Create an Execution
Creates a new execution.
Action
Delete a Call
Deletes a call record from your account.
Action
Delete a Message
Deletes a message record from your account.
Action
Delete an Execution
Deletes a selected execution.
Action
Download a Media Resource
Downloads a media resource from the message.
Action
Download a Recording Media
Downloads a recording media file.
Action
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.