Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

RingCentral
Trigger: Watch Account Missed Calls
Vonage
Action: Select an action
1. Select a trigger
  • Triggers, when there is a new, missed call for the whole account (any of the account extension doesn't answer the call and it declined).

  • Triggers when any new call appears in the system.

  • Triggers when a new incoming call has been picked up.

  • Returns new call recordings since the last check.

  • Triggers when there is a new incoming or outgoing call.

  • Triggers when there is a new missed call.

  • Triggers when a new fax has been received.

  • Watches for new messages.

  • Triggers when a new Outbound SMS message is created or updated.

  • Triggers when a new SMS message received.

  • Triggers when a new voice message has been received.

2. Select an action
  • Retrieves information for a call.

  • Performs an arbitary authorized API call.

  • Makes an outbound call.

  • Hangs up, mutes, unmutes, earmuffs or unearmuffs a call, which is in progress.

  • Plays an audio stream into the specified call.

  • Play text to speech into a call.

  • send an SMS to your chosen number.

  • Stop playing an audio file into a call.

  • Stop text to speech in a call.

  • Transfer the control of the current call to a new NCCO.

Select a trigger and an action

Create workflow (opens in a new tab)