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tawk.to

Connect Slack and tawk.to integrations

Boost Your Team's Efficiency and Engagement with Slack and tawk.to Integration

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Create a custom workflow

Elevate your business efficiency with seamless Slack and tawk.to integration using Make. Automate notifications, streamline customer communication, and enhance support without lifting a finger. Discover how Make can transform your workflows today.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

tawk.to
Trigger: Watch Chat Ends
Slack
Action: Select an action
1. Select a trigger

  • Triggers when a chat ends.

  • Triggers when the first message in a chat is sent by a visitor or agent.

  • Triggers when a new ticket is created.

2. Select an action

  • Adds a reaction to a message.

  • Adds a star to a channel.

  • Archives a channel.

  • Creates a channel.

  • Creates a reminder.

  • Deletes a file.

  • Removes a message.

  • Edits a message.

  • Returns details about a channel.

  • Returns details about a file.

  • Returns a message with a given ID from a specified private channel.

  • Returns a message with a given ID from a specified public channel.

  • Returns details about a member of a workspace.

  • Invites 1-30 users to a public or private channel.

  • Joins to an existing channel.

  • Removes a user from a channel.

  • Leaves a channel.

  • Performs an arbitrary authorized API call.

  • Pins a message to a channel.

  • Removes a reaction from a message.

  • Removes a star from a channel.

  • Removes a saved item.

  • Adds an Item to saved items.

  • Schedules a message to be sent to a channel.

  • Sends a file message.

  • Sends a message.

  • Update a user's current status.

  • Changes the purpose of a channel.

  • Changes the topic of a channel.

  • Unarchives a channel.

  • Unpins a message from a channel.

  • Creates or uploads a file.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Unlock the full potential of your business processes by integrating tawk.to and Slack using Make. Automate your workflows by setting tawk.to as a trigger to send notifications or updates, and use Slack as an action to manage and respond to customer inquiries seamlessly. Streamline communication and support without manual intervention, enhancing efficiency and delivering superior customer service. Try Make today to transform the way you work with tawk.to and Slack integration.

Add a Reaction
Adds a reaction to a message.
Action
Add a Star
Adds a star to a channel.
Action
Archive a Channel
Archives a channel.
Action
Create a Channel
Creates a channel.
Action
Create a Reminder
Creates a reminder.
Action
Delete a File
Deletes a file.
Action
Delete a Message
Removes a message.
Action
Edit a Message
Edits a message.
Action
Get a Channel
Returns details about a channel.
Action
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How to set up Slack and tawk.to in 5 easy steps

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Step 1

Log In to Make

Start by logging into your Make account to set up your connections.

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Step 2

Add Slack Connection

Add the Slack module within Make, and choose to create a new connection.

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Duration

Step 3

Authorize Slack Access

Log into your Slack account when prompted and allow the necessary permissions.

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Step 4

Set Up Tawk.to Webhook

In Make, create a webhook URL and then configure it in Tawk.to under 'Settings' > 'Webhooks'.

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Step 5

Finalize and Save

Select the events in Tawk.to you want to monitor, save your configurations, and your connection is complete.

Boost Efficiency and Coordination: Integrate Slack and tawk.to Now

Integrate Slack and tawk.to to receive real-time chat notifications, improve teamwork, enhance customer engagement, streamline your workflow, and boost efficiency.

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Real-Time Notifications

Receive instant Slack messages whenever a new chat starts in tawk.to, ensuring immediate awareness and response.

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Improved Team Coordination

Automatic updates in Slack help keep your team informed and aligned on customer interactions without manual updates.

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Enhanced Customer Engagement

Quickly address customer queries by integrating tawk.to chats into your team’s communication hub in Slack.

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Streamlined Workflow

Reduce the need to switch between apps by centralizing tawk.to chat notifications within Slack.

Popular Slack and tawk.to workflows

Connect Slack and tawk.to with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

Communication

Send Slack messages for new chat starts in tawk.to

Every time a chat starts in your tawk.to, Make will send a message with information on this chat to your Slack.

Send Slack messages for new chat starts in tawk.to
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating Slack with tawk.to through Make allows you to receive real-time notifications in Slack whenever a visitor starts a chat on your website via tawk.to. This integration ensures quicker response times and better team collaboration, ultimately improving customer service and satisfaction.

Yes, with Make, you can fully customize the notifications you receive from tawk.to in Slack. You can choose what type of chat events trigger notifications and how the information is presented in Slack, ensuring you only get the most relevant updates in an efficient format.

Setting up an integration between Slack and tawk.to using Make is straightforward and does not require any coding knowledge. Make provides an intuitive drag-and-drop interface and pre-built templates that make the setup process quick and easy, allowing you to automate workflows without hassle.

By integrating Slack and tawk.to with Make, you gain unique capabilities such as automated task creation in Slack based on tawk.to chat actions, seamless team collaboration by converting chat messages into tasks or threads, and comprehensive tracking of customer interactions. This enhanced workflow not only streamlines communication but also ensures no customer query goes unanswered.