Connect SolarWinds Service Desk and Google Forms
Explore ready-made SolarWinds Service Desk and Google Forms templates and start automating in minutes.

Create a custom workflow
Integrate SolarWinds Service Desk with Google Forms and automate the work that moves between them — no code required.
Triggers and actions
Explore what you can automate between SolarWinds Service Desk and Google Forms.
Popular SolarWinds Service Desk and Google Forms workflows
Connect SolarWinds Service Desk and Google Forms with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.
Create a new problem in SolarWinds from a new response in Google Forms
Every time a new response is entered in your Google Form, Make will automatically create a new problem in SolarWinds Service Desk. Note that these fields are mandatory in SolarWinds so either your Google Form needs to collect them or you will need to use static values: Title State (this will likely use a static value set by you from within the template) Requester's Email Address The Google Form responses need to be stored in a Google Sheet spreadsheet. The sample spreadsheet is here. We strongly recommend to collect the same items in your form. The template is scheduled to run every 15 minutes. You can change the schedule after you set up the template by clicking on the clock icon on the first module.
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How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.
