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tawk.to
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Connect tawk.to and Slack integrations

Discover the top benefits of linking tawk.to and Slack for better teamwork, instant alerts, and streamlined workflows. Boost efficiency and enhance customer service by integrating these powerful tools.

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Create a custom workflow

Effortlessly integrate tawk.to and Slack using the Make platform to automate chat forwarding and alerts, ensuring no message is missed and your team stays efficient and responsive. Try Make today to streamline your communication workflows.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

tawk.to
Trigger: Watch Chat Ends
Slack
Action: Select an action
1. Select a trigger

  • Triggers when a chat ends.

  • Triggers when the first message in a chat is sent by a visitor or agent.

  • Triggers when a new ticket is created.

2. Select an action

  • Adds a reaction to a message.

  • Adds a star to a channel.

  • Archives a channel.

  • Creates a channel.

  • Creates a reminder.

  • Deletes a file.

  • Removes a message.

  • Edits a message.

  • Returns details about a channel.

  • Returns details about a file.

  • Returns a message with a given ID from a specified private channel.

  • Returns a message with a given ID from a specified public channel.

  • Returns details about a member of a workspace.

  • Invites 1-30 users to a public or private channel.

  • Joins to an existing channel.

  • Removes a user from a channel.

  • Leaves a channel.

  • Performs an arbitrary authorized API call.

  • Pins a message to a channel.

  • Removes a reaction from a message.

  • Removes a star from a channel.

  • Removes a saved item.

  • Adds an Item to saved items.

  • Schedules a message to be sent to a channel.

  • Sends a file message.

  • Sends a message.

  • Update a user's current status.

  • Changes the purpose of a channel.

  • Changes the topic of a channel.

  • Unarchives a channel.

  • Unpins a message from a channel.

  • Creates or uploads a file.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Leverage the Make platform to seamlessly integrate Slack as a trigger and tawk.to as an action. Automate tasks like forwarding incoming Slack chats to designated tawk.to channels or creating alerts in tawk.to for specific customer queries handled in Slack, all without manual intervention. This integration ensures that no message goes unnoticed and that your team is always in the loop, driving efficiency and responsiveness. Try Make today to experience how easy and powerful it is to integrate Slack and tawk.to.

Add a Reaction
Adds a reaction to a message.
Action
Add a Star
Adds a star to a channel.
Action
Archive a Channel
Archives a channel.
Action
Create a Channel
Creates a channel.
Action
Create a Reminder
Creates a reminder.
Action
Delete a File
Deletes a file.
Action
Delete a Message
Removes a message.
Action
Edit a Message
Edits a message.
Action
Get a Channel
Returns details about a channel.
Action
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How to set up tawk.to and Slack in 5 easy steps

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Duration

Step 1

Open a Watch Module in Make

Start by opening any Watch module in the Make platform and giving a name for the new webhook.

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Step 2

Get and Use the Webhook URL

Copy the URL address provided by Make for the new webhook to use it in other apps.

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Duration

Step 3

Set Up Webhook in Tawk.to

Navigate to Tawk.to settings, find the Webhooks section, create a new webhook, and paste the URL from Make.

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Duration

Step 4

Add a Slack Module in Make

In Make, add a Slack module to your scenario and create a connection.

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Duration

Step 5

Authenticate Slack

Log in to your Slack account when prompted to allow Make to access Slack.

Boost Efficiency with Seamless Integration of tawk.to and Slack

Integrate tawk.to and Slack to receive instant chat alerts, improve team collaboration, automate workflows, centralize tracking, and enhance customer service.

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Duration

Instant Notifications

Receive immediate alerts in Slack every time a chat starts in tawk.to, ensuring timely responses.

Date

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Duration

Improved Team Collaboration

Share chat details with your team in Slack to facilitate quick assistance and better communication.

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Duration

Streamlined Workflow

Automate the transfer of chat information from tawk.to to Slack, reducing manual updates and boosting productivity.

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Duration

Centralized Tracking

Keep all chat interactions logged in Slack for easy reference and monitoring without switching platforms.

Popular tawk.to and Slack workflows

Connect tawk.to and Slack with Make. Automate manual tasks, sync real-time data, and build more efficient workflows.

Communication

Send Slack messages for new chat starts in tawk.to

Every time a chat starts in your tawk.to, Make will send a message with information on this chat to your Slack.

Send Slack messages for new chat starts in tawk.to
Use template

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Integrating tawk.to with Slack using Make allows you to receive live chat notifications directly in your Slack channels. This enables your team to respond to website visitors in real-time, improving customer support and engagement without having to switch between multiple applications.

Make can automate the process of sending chat messages from tawk.to directly to your Slack channels. This ensures that your team is instantly notified of visitor inquiries and can respond promptly, leading to faster resolution times and enhanced customer satisfaction.

Make provides customizable workflows that allow you to set conditions and triggers for sending specific tawk.to messages to designated Slack channels. You can also automate follow-up actions, such as tagging certain messages for priority, ensuring that important chats are handled efficiently.

Yes, setting up an integration between tawk.to and Slack is straightforward with Make's user-friendly interface. Make offers visual workflows that you can easily configure to match your specific needs, even without advanced technical skills. Detailed guides and customer support are also available to assist you throughout the process.