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Textline
Make Code

Connect Textline and Make Code

Explore ready-made Textline and Make Code templates and start automating in minutes.

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Create a custom workflow

Integrate Textline with Make Code and automate the work that moves between them — no code required.

Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Textline
Trigger: Watch Agent Status
Make Code
Action: Select an action
1. Select a trigger

  • Triggers when an agent status has been changed.

  • Triggers when a conversation status has been changed.

  • Triggers when a message from a customer has been received.

  • Triggers when a customer has been created or updated.

  • Triggers when an outbound message has been sent.

  • Triggers when a whisper from an agent has been received.

2. Select an action

  • Design and run a code snippet.

Select a trigger and an action

Create workflow (opens in a new tab)

Triggers and actions

Explore what you can automate between Textline and Make Code.

Create a Customer
Creates a new customer.
Action
Get a Customer
Retrieves a customer.
Action
Import a Message as a Customer
Imports a post into account as if the customer sent an SMS to your account.
Action
Make an API call
Performs an arbitrary authorized API call.
Action
Message a Conversation
Sends an outbound message to a conversation.
Action
Message a Phone Number
Sends an outbound message to a phone number.
Action
Run code
Design and run a code snippet.
Action
Search Agents
Searches for agents or lists them all.
Search
Search Customers
Searches for customers or lists them all.
Search
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Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.