Create a custom workflow

Every automation starts with a trigger and an action. Select one from each app to generate a workflow tailored to your needs.

Textline
Trigger: Watch Agent Status
Facebook Lead Ads
Action: Select an action
1. Select a trigger
  • Triggers when an agent status has been changed.

  • Triggers when a conversation status has been changed.

  • Triggers when a message from a customer has been received.

  • Triggers when a customer has been created or updated.

  • Triggers when an outbound message has been sent.

  • Triggers when a whisper from an agent has been received.

2. Select an action
  • Returns information about the form.

  • Returns the information that the user filled in, in the lead generation form. Use this action after the New Lead trigger.

  • The action unsubscribes a selected page from the connection to Make.

Select a trigger and an action

Create workflow (opens in a new tab)